Samsung Training & Content Specialist

2020 Companies; Dallas, Northern (TX, KY); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Weekly pay

Bonus potential

DailyPay

Medical/Dental/Vision

401(k) match

Mobile reimbursement

Paid time off

Innovative environment

Best-in-class team

Job summary

2020 Companies is seeking a Field Training & Content Specialist to represent Samsung Electronics America, delivering practical education to field teams and sales associates. The role emphasizes clear communication over deep technical expertise, with on-camera storytelling and engaging content across retail and digital channels.

The ideal candidate will train teams, translate product knowledge into compelling stories, and travel to events as needed.

Qualifications

• 3+ years of experience in sales training, product education, retail sales, brand representation, or field marketing.

Responsibilities

• Train field teams, sales associates, and retail partners on key products, features, benefits, and selling strategies.
• Develop engaging product training that's informative, practical, and easy for sales associates to apply with customers.
• Translate technical product information into simple, compelling stories that resonate with both sales teams and consumers.
• Serve as an on-camera personality and spokesperson for product education and brand content.
• Create short-form and long-form video content, including product demonstrations and training videos.
• Collaborate with cross-functional teams to ensure messaging is accurate and aligned with brand objectives.
• Conduct live or virtual training sessions and demonstrations.
• Travel to retail locations and events as needed.

Skills

Sales training

Product education

Retail sales

Brand representation

Field marketing

On-camera presence

Job description

Job Type: Regular Work Location: Remote - TX - Dallas Overview: 2020 Companies is hiring for a Field Training & Content Specialist opportunity representing our client, Samsung Electronics America The Field Training & Content Specialist is a highly engaging and personable brand representative who connects products, people, and ideas. This role supports field teams and sales associates by building product confidence, delivering practical education, and creating engaging content that helps people better understand and sell our products. Unlike a traditional Trainer role, this position focuses less on being the technical expert and more on how information is communicated. The ideal candidate builds relationships easily, is confident in front of people and on camera, and can turn product knowledge into clear, relatable, and engaging experiences across retail, training, events, and digital channels.

What We Offer

• Competitive salary, weekly pay
• Quarterly bonus potential
• Next-day pay on demand with DailyPay
• Medical/Dental/Vision 401 (k) match
• Partial Mobile Reimbursement
• Paid time off
• Professional, upscale, and innovative work environment
• Achieving team goals
• Work alongside a best-in-class team

Job Description

Key Responsibilities:

• Train field teams, sales associates, and retail partners on key products, features, benefits, and selling strategies
• Develop engaging product training that's informative, practical, and easy for sales associates to apply with customers
• Translate technical product information into simple, compelling stories that resonate with both sales teams and consumers
• Serve as an on-camera personality and spokesperson for product education and brand content
• Quickly develop and deliver short-form and long-form video content, including product demonstrations, training videos, product explainers, social content, and educational segments
• Create content independently and respond swiftly to new products, launches, promotions, trends, and business prioritiesCollaborate with sales, marketing, product, and creative teams to ensure messaging is accurate and aligned with brand objectives
• Conduct live or virtual training sessions, presentations, demonstrations, and potentially live-streamed content
• Identify opportunities to improve product knowledge and sales performance through training and content
• Stay current on product innovations, competitive offerings, and trends within appliances, home entertainment, and consumer technology
• Travel to retail locations, events, customer meetings, and training sessions as needed

What We're Looking For:

• Proven experience in sales training, product education, retail sales, brand representation, or field marketing
• Strong product knowledge and experience with appliances is highly desirable
• Background in home entertainment, consumer electronics, smart-home technology, or related categories is a strong plus
• Exceptional communication and presentation skills
• A natural, confident, and engaging on-camera presence
• Ability to make complex product information easy, interesting, and relatable
• Comfortable creating content quickly without needing extensive production support
• Strong storytelling instincts and an understanding of what makes video content engaging
• Ability to work across different content formats, from quick social clips to detailed product training
• Self-motivated, adaptable, and comfortable working in a fast-paced environment
• Strong organizational skills with the ability to manage multiple products, audiences, and priorities
• Willingness to travel to support field training and business needs

The Ideal Candidate:

You're someone who can walk into a room and teach a sales team about a new product, then confidently explain that same product on camera in 60 seconds. You understand that great training isn't just about knowing the product; it's about communicating why the product matters. You're equally comfortable talking to a room of sales associates, demonstrating a product on camera, creating a quick social video, or developing a longer educational segment. You bring energy, authenticity, curiosity, and a genuine passion for helping people understand and sell great products.

Why This Role Is Unique:

This position sits at the intersection of sales, training, product expertise, and content creation. It's an opportunity for someone who doesn't want to be limited to a traditional training role but wants to become a recognizable, trusted voice for products and brands. If you're a strong presenter, product enthusiast, natural storyteller, and can create great content quickly and authentically, we'd love to hear from you.

Qualifications

• 3+ years of experience in sales, training, retail, consumer products, field marketing, or a related field preferred
• Appliance, home entertainment, consumer electronics, or technology experience strongly preferred
• Experience presenting or creating video content is highly valued
• Demonstrated ability to engage an audience both in person and on camera
• Willingness and ability to travel as required
• Portfolio, demo reel, social content examples, or previous on-camera work is a plus

What You Can Expect From 2020 Companies

We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you. 2020’s Commitment We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

WHO WE ARE

2020 Companies is one of the premier outsourced sales and marketing agencies in the United States. Over the past 31 years, our success has resulted from our relentless passion for elevating consumers, team members, and clients.

WHAT WE DO

Whether launching new products, penetrating new consumer segments, or executing sales and marketing strategies, we can help you reach your business goals. 2020 Companies identifies the opportunities in every challenge and works side-by-side with brands to guarantee success. Each year we deliver over 25 million in-person impressions, and we generate nearly $10 billion in client revenue. Our initiatives deliver a better return on investment for clients and retailers alike.

WHERE WE DO IT

We train our staff to succeed in any environment and every situation. We equip them with the experience and flexibility to help build brands and exceed goals. From the top of the Fortune 500 to smaller companies ready to expand their market share, 2020 Companies partners with clients of all sizes.

HOW DO WE DO IT

To guarantee the best team, we recruit, train, and deploy people who meet the exact needs of our clients’ businesses. Teamwork is the foundation of our AMPLIFY training program. We train team members to build relationships with each other, retailers, and consumers. Our blended learning environment inspires team members to be flexible, engaging, and adept at solving problems. We have never missed a launch. 2020 Companies is built on scalable infrastructure, industry-leading speed to market, and benchmark-breaking results. To meet our clients’ goals and deadlines, we recruit, train, staff, and manage the right team for every project. We tailor our initiatives to meet their goals and scale the staff to fit the size and deployment timetable they need.

WHAT YOU CAN EXPECT FROM 2020 COMPANIES

We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed; they are celebrated. We are continually identifying opportunities to encourage our team to be their authentic selves while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities, or professional stretch assignments, you can expect 2020 Companies to support you. 2020 COMPANIES’ COMMITMENT We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.