Samsung Experience Consultant Lead

2020companies; Lakeland (FL); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Weekly pay

Bonus

Next-day pay with DailyPay

Paid training online

Apparel Provided

Company provided Tablet/Phone

Medical/dental/vision benefits

Paid time off + holidays

401k with company match

Job summary

2020 Companies is seeking a motivated Samsung Experience Consultant to drive sales at a Best Buy in Lakeland, FL. This full-time role emphasizes customer service, product knowledge, and relationship-building with store staff to meet sales goals.

The position offers competitive hourly pay, quarterly bonuses, next-day pay options, and benefits. Training is provided online; weekends and holidays are required.

Qualifications

• High school diploma or equivalent required.
• Six months of sales, retail, telecom or marketing experience preferred.
• Demonstrated knowledge of products and services.
• Excellent communications, presentation, interpersonal and problem-solving skills.
• Impeccable integrity and commitment to customer satisfaction.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Drive sellout of Samsung mobile products and services at a Best Buy store.
• Uncover customer needs and recommend Samsung products accordingly.
• Build confidence in Samsung products among customers and staff.
• Forge strong partnerships with Best Buy personnel to meet goals.
• Meet or exceed personal and store sales targets monthly.
• Provide excellent customer service and support.
• Maintain retail brand standards through merchandising and upkeep.
• Complete display resets and report sales performance daily.

Skills

Customer service

Sales

Communication

Presentations

Interpersonal skills

Problem-solving

Education

High school diploma or equivalent

Job description

Job Type: Regular

Work Location: Best Buy 563 - Lakeland, FL 33809

Overview: Become a Full-Time Retail Sales Associate* for Samsung Electronics America (SEA)!

We are 2020 Companies, an outsourced sales and marketing company. Our clients are some of the most well-known brands in Consumer Electronics, Telecom, and Energy. They hire us to employ, train, and deploy people like you to represent their brand.

If you are passionate about cutting-edge technology and strive to provide first-rate customer service join our team of experienced salespeople to drive consumer sales of Samsung Electronic devices, including phones, tablets, wearables and more! Be a part of something bigger!

We are looking for a motivated Samsung Experience Consultant (SEC) to drive sales within a Best Buy retail store. The ideal candidate will excel in sales and consumer electronics, is well organized and a self-starter, and has both a passion for customer service and a knack for building relationships.

Day-in-the-Life as a Retail Sales Associate:

• Demonstrate, sell, and promote Samsung products to customers in Best Buy
• Ensure that consumers have the latest and most relevant product information available when making a purchase decision
• Excel at building relationships with Best Buy associates and leadership within the retail store through daily trainings, collaboration and goal sharing

What's in it for you?

• Competitive, weekly pay
• Hourly Pay: $18.00per hour
• Earn a bonus, paid quarterly
• Next day pay on-demand with DailyPay
• Paid training completed online, at home via computer or mobile device
• Apparel Provided
• Company provided Tablet or Phone
• Exciting work environment to showcase your customer service skills
• Share and learn with ongoing training and development
• Work an average of 32+ hours per week
• Scheduled to work during high traffic times including weekends, weekdays and some holidays
• Eligible for medical/dental/vision benefits
• Paid time off + paid holidays
• 401k with company match

Job Description:

Core Competencies: Skills utilized as an SEC that are identified as drivers of success: Plan and Align, Drive Results, Customer Focus, Collaborates, and Tech Savvy.

Key Responsibilities:

• Drive sellout of Samsung mobile products and services within a Best Buy retail store utilizing conversational consulting sales techniques
• Uncover and understand the needs of the customer and recommend a Samsung product to fit and fill those needs
• Build confidence in Samsung products and services for both Best Buy employees, new and repeat customers as a brand evangelist
• Build strong partnerships with Best Buy staff with the purpose of driving the key initiatives and goals of all teams
• Meet or exceed personal and store sales goals on a monthly basis
• Provide excellent customer and client service through interaction with both customers and Best Buy employees
• Ensure retail brand standards are met through merchandising, security, installation, and cleanliness
• Complete display resets upon request and during new product launches
• Complete daily reporting on sales performance and retail insights

Performance Measurements:

• Regular and prompt attendance
• Daily accurate reporting
• Meet or exceed established monthly/weekly sales quota/goals
• Customer/client satisfaction

Qualifications:

• High school diploma or equivalent required
• Six (6) months prior sales, retail, telecom or marketing experience preferred
• Demonstrated knowledge of products and services
• Excellent communications, presentation, interpersonal and problem-solving skills
• Impeccable integrity and commitment to customer satisfaction
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Availability to work weekend evening and high demand retail holidays
• Ability to maintain customer confidentiality

What You Can Expect From 2020 Companies

We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

2020's Commitment

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.