Sample Room Lead: Shipping, Inventory & Prep

Ferrero SpA; Northern (KY); Hybrid; USD 30,000 - 43,000; Full time

Benefits offered by this job

Comprehensive benefits

Annual bonus

Paid time off

Benefits resource center

Job summary

Ferrara is seeking a Sample Room Lead to manage daily operations, ensuring accurate preparation, packaging, and shipments of product samples for customers, brokers, and sales teams. The role coordinates shipments, maintains inventory, and ensures GMP and food safety standards across the Sample Room.

You will train temporary staff and drive process improvements to meet deadlines. Work involves extended hours as needed to support critical projects and events, with collaboration across Sales,

Qualifications

• High School Diploma or GED required.
• 2+ years in sample fulfillment, inventory, shipping/logistics, customer service, warehouse operations, or related manufacturing environment preferred.
• Experience in food manufacturing or consumer packaged goods (CPG) environments preferred.
• Experience using SAP or ERP systems preferred.
• Ability to read, write, and communicate effectively in English.
• Knowledge of GMPs, food safety, sanitation, and quality systems preferred.

Responsibilities

• Lead daily Sample Room operations, prioritizing and coordinating sample requests to support business objectives and customer needs.
• Prepare, package, and fulfill product samples for customers, brokers, sales teams, leadership, and internal stakeholders.
• Coordinate shipments through UPS, FedEx, USPS, and other carriers to ensure timely and accurate delivery.
• Generate and maintain product labels for sample products, repacks, and relabeled items.
• Create and assemble sample kits, product mockups, gift boxes, trade show materials, and promotional packages.
• Support new product launches and customer presentations through sample preparation and organization.
• Maintain inventory of products, packaging materials, shipping supplies, and Sample Room resources.
• Ensure inventory accuracy and timely replenishment of supplies to support ongoing business needs.

Skills

Time management

Independence

Attention to detail

Communication

Customer focus

Teamwork

Process improvement

Food safety

Education

High School Diploma or GED

Tools

SAP/ERP systems

Shipping systems (UPS/FedEx/USPS)

Microsoft Outlook

Job description

Ferrara is seeking a Sample Room Lead to manage daily operations, ensuring accurate preparation, packaging, and shipments of product samples for customers, brokers, and sales teams. The role coordinates shipments, maintains inventory, and ensures GMP and food safety standards across the Sample Room.

You will train temporary staff and drive process improvements to meet deadlines. Work involves extended hours as needed to support critical projects and events, with collaboration across Sales,