Same Day Access Manager (1350)

Greater Reach Community Services Board; Petersburg (VA); On-site; USD 80,000 - 94,000; Full time

Job summary

Greater Reach Community Services Board seeks a Same Day Access Manager to oversee the SDA program in Petersburg. The role requires leadership, supervision of staff, and clinical guidance to ensure trauma-informed service delivery.

The ideal candidate holds a Master’s degree, licensure (LPC/LCSW/LMFT/LSATP) in Virginia, and a valid Virginia driver's license, with experience in program compliance and reimbursement processes. Evening hours and travel may be required.

Qualifications

• Master’s degree in Behavioral Health, Human Services, or related field.
• At least 1 year of clinical services and supervising behavioral healthcare programs.
• Current LPC/LCSW/LMFT/LSATP licensure and Virginia license.
• Valid Virginia driver's license with acceptable driving record.
• Equivalent combination of education, training or experience may be considered.

Responsibilities

• Provide leadership and oversight of the SDA program.
• Supervise SDA staff and ensure program deliverables are met.
• Offer clinical guidance and support trauma-informed service delivery.
• Ensure program compliance with regulations and monitor reimbursement.
• Provide backup support for key program functions as needed.

Skills

Leadership

Staff supervision

Trauma-informed care

Regulatory compliance

Documentation

Education

Master’s degree in Behavioral Health or related field

Job description

Same Day Access Manager (1350) (Full-Time)
Location: Petersburg, VA
Minimum Degree: Masters
Department: Community & Crisis

Responsibilities

• Provide leadership and oversight of the Same Day Access (SDA) program.
• Supervise SDA staff and ensure program deliverables are met.
• Offer clinical guidance and support trauma-informed service delivery.
• Ensure program compliance with regulations and monitor reimbursement.
• Provide backup support for key program functions as needed.

Requirements

• Master’s degree in Behavioral Health, Human Services, or related field.
• Minimum of one (1) year of relevant experience providing clinical services and supervising behavioral healthcare programs.
• Current licensure as LPC, LCSW, LMFT, or LSATP and registered with the Virginia Department of Health Professions.
• Valid Virginia driver’s license with acceptable driving record.
• OR: An equivalent combination of education, training, and experience that provides the required knowledge and abilities.

Preferred Qualifications

• Knowledge of STEP-VA mandates.
• Experience working with:
  • Seriously Mentally Ill (SMI)
  • Serious Emotional Disturbance (SED)
  • Substance Use Disorders (SUD)
  • Co-occurring disorders

Required Knowledge, Skills, and Abilities

• Understanding of eligibility criteria for behavioral health programs and reimbursement requirements.
• Knowledge of community resources within the GRCSB catchment and surrounding areas.
• Familiarity with evidence-based practices and trauma-informed care.
• Proficiency with computers for documentation, reports, medical records, email, and related programs.
• Ability to exercise sound judgment, work independently, and maintain cooperative and effective working relationships with employees, partner agencies, consumers, and families.

Special Work Conditions

• Ability to lift up to 35 pounds (e.g., meeting supplies, office items).
• Availability to work evenings as needed for board/agency functions.
• Travel throughout the Commonwealth, including overnight stays when applicable.
• Fingerprinting, State and FBI criminal background checks, drug testing, and central registry checks required.
• This agency maintains a drug-free workplace.

Annual Salary Range

Grade C13: $80,288.00 – $93,670.00