SAM Commercial Portfolio Manager

SouthState Bank, N.A.; Winter Haven (FL); Hybrid; USD 76,000 - 122,000; Full time

Job summary

SouthState Bank, N.A. is seeking a SAM Commercial Portfolio Manager to support the commercial loan portfolio across multiple officers and team leads, delivering quality underwriting and sound portfolio management.

You will analyze credit information, compile robust loan packages, guide requests through approval, and ensure documentation and regulatory compliance while maintaining strong client relationships.

Qualifications

• Education: Four-year degree in Business Administration, Finance, Accounting or related field; Graduation from a recognized school of banking is an asset or equivalent experience
• Experience: Minimum of 5 years of experience in credit analysis, commercial banking, business banking with at least 5 years of specific portfolio management and/or underwriting experience
• Certifications/Knowledge: In-depth knowledge of accounting and lending principles; knowledge of Federal and State lending regulations and bank policies

Responsibilities

• Analyzes financial information to evaluate credit worthiness of renewals, modifications, and forbearance loan requests and ongoing portfolio management
• Compiles commercial loan packages with background info, financial analysis, risk assessment and recommendations
• Guides loan requests through Credit Approval Process ensuring structure meets client needs and bank objectives
• Assures compliance with regulations and bank policies; maintain documentation for all loans
• Engages with customers for financial information and builds relationships with internal partners

Skills

Interpersonal skills

Excel

Word

nCino

Fiserv

Organizational skills

Active listening

Multi-tasking

Problem solving

Education

Bachelor’s degree in Business Administration, Finance, Accounting or related field

Tools

Excel

Word

nCino

Fiserv

Job description

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.

We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!

SUMMARY/OBJECTIVES

The SAM Commercial Portfolio Manager supports the Special Assets commercial loan portfolio of one or more SAM Commercial Resolutions Officers (CRO) and Team Leads (TL) providing quality underwriting and sound portfolio management that reduces problem assets and minimizes losses to the bank.

ESSENTIAL FUNCTIONS

• Analyzes financial information to evaluate the credit worthiness of renewals, modifications, and forbearance loan requests and on-going Portfolio Management activities through thorough and accurate analyses within the parameters of the Bank's policies and procedures.
• Compiles commercial loan packages ensuring completeness and accuracy of information provided. The commercial loan package includes, but is not limited to, a written credit memo with sufficient background information on the Customer, financial analysis of the Borrower, Guarantors and the proposed transaction, critical analysis of the potential risk to the Bank, proper risk grading and discussion and a thoughtful recommendation.
• Completes, when needed, additional credit analysis through more in-depth tools outside of the traditional spreads and global cash flow (example CRE analysis tool).
• Guides the loan request through the Credit Approval Process and ensures that structure meets the needs of the client and the operating objectives of the Bank.
• Assures that commercial loan relationships are in compliance with State and Federal regulations and Bank policies and procedures.
• Monitors and services the commercial loan portfolios of the supported CRO and TL through quality portfolio management work related to centralized covenant testing and tracking, the annual servicing review process, criticized loan asset report preparation, and exception clearing.
• Reviews commercial portfolio for opportunities for potential upgrades.
• Properly grades risk of each loan in the assigned portfolio, per policy. Recommends adjustments to risk grades as circumstances change or new information becomes available.
• Assists CRO and TL in credit presentation to Credit Administration or other leaders and Committees at the Bank.
• Ensure that all required documentation is in file for all loans. Works with the CRO, TL and the SAM Loan Assistant to help clear documentation or compliance deficiencies noted by Loan Operations or other reviews.
• Periodically engage with customers at the direction of the CRO or TL for the collection of financial information.
• Builds and maintains positive working relationships with internal business partners (Loan Operations, Credit Administrators, Loan Operations Area, Credit Leadership, Local Line Leadership and Branch Personnel etc.).
• Undertakes special projects related to job function as determined by the Director of Special Assets or SAM Commercial Resolutions TL.
• Continuously updates skills by participating in professional training and seeks opportunities to improve skills through cross-training offered by the Bank.
• Works with CRO and TL to monitor maturing loans.
• Demonstrates a commitment to fair lending practices. Remains knowledgeable of all laws and regulations governing the lending activities of financial institutions. Ensures compliance with all applicable Bank policies and procedures, as well as all State and Federal regulations.
• Builds and maintains a positive working relationship with attorneys, appraisers, vendors and others to enhance the Bank's image and reputation in the marketplace.
• Stays abreast of products and services the Bank is providing.
• Adheres specifically to all corporate policies and procedures, Federal and State regulations and laws.
• Has responsibility for following regulatory requirements including those pertaining to the Bank Secrecy Act (BSA), Anti- Money Laundering (AML), Customer Identification Program (CIP) and OFAC to assist in the identification, detection and determent of money laundering or other unlawful activities.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPETENCIES

• Excellent interpersonal skills
• Proficient in Microsoft Excel and Word, nCino, and Fiserv
• Must be well-organized, accurate, and attentive to detail
• Must be cooperative and willing to assist coworkers and customers on a regular basis
• Effective listening skills demonstrated by the ability to listen to others talk (without interruption), understand them, and then propose solutions or make contributions based on the points made by others
• Possesses multi-tasking skills and be able to function well under pressure
• Ability to remain composed under pressure and respond to customer and coworker concerns regularly
• Patience and willingness to help others in solving problems while maintaining a positive attitude
• Willing to participate in training opportunities as available to enhance job skills.

Qualifications, Education, and Certification Requirements

• Education: Four-year degree in Business Administration, Finance, Accounting or related field; Graduation from a recognized school of banking is an asset or equivalent experience
• Experience: Minimum of 5 years of experience in credit analysis, commercial banking, business banking with at least 5 years of specific portfolio management and/or underwriting experience. Familiarity with loan structuring and loan documentation is required.
• Certifications/Specific Knowledge: Knowledge in accounting and lending principles, as well as excellent oral and written communication skills. Must have an in-depth knowledge of Federal and State lending regulations and Bank policies related to lending procedures.

TRAINING REQUIREMENTS/CLASSES

Required annual compliance training; New Employee Orientation

PHYSICAL DEMANDS

Must be able to effectively access and interpret information on computer screens, documents, reports, and cash denominations, and identify customers. This position requires a large amount of time in front of a computer. This can be done sitting or standing with use of the right desk. This position may require bending and reaching.

WORK ENVIRONMENT

Telecommuting roles no matter if hybrid or 100% full time telecommuting must have a secure home office environment that is free from background noise and distractions. They must also have a reliable private internet connection that is not supplied by use of cellular data (hot spot). Cable or fiber connections are preferred. Requirements are subject to change, as new systems and technology is delivered. Travel may be required to come to meetings as needed.

In accordance with Colorado and Virginia law: Pay for this position is anticipated to be between $76,260.00 - $121,819.00 , actual offers to be determined based on applicant's skills, experience and education.While the anticipated deadline for the job posting is 10-10-2026, we encourage you to submit your application as we may still consider qualified candidates beyond this date.

Benefits | SouthState Careers

Equal Opportunity Employer, including disabled/veterans.