Saloon Coordinator, Front Desk

Hair Saloon HS004; St. Louis (MO); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dynamic Front Desk Attendant to create exceptional experiences for guests at Hair Saloon. This role is not just about managing appointments; it's about delivering unparalleled customer service and building lasting relationships. You'll be the first and last point of contact for our clients, ensuring they feel valued and appreciated from the moment they arrive. With a focus on attention to detail and a high-energy approach, you will thrive in a supportive team environment that values personal excellence and service. If you're ready to take your career to new heights while making a positive impact in the lives of our clients, this opportunity is perfect for you.

Benefits

Paid Vacations and Holidays

Discount on Services and Retail

Great Hours (closed on Sundays)

Guaranteed Hourly Wage

Qualifications

• Must be 16 years or older with a passion for customer service.
• High-energy and service-oriented attitude is essential.

Responsibilities

• Manage guest experience and ensure a first-class service.
• Handle client transactions and manage appointment bookings.
• Maintain cleanliness and order in the salon.

Skills

Customer Service

Attention to Detail

Communication Skills

Computer Proficiency

Education

Minimum Age 16

Tools

POS System

Job description

Benefits/Perks

• Hourly wage
• Great Hours (we’re closed on Sundays)
• Paid Vacations and Holidays
• Discount on services and retail

Company Overview

For over 25 years, Hair Saloon for Men has worked to provide an exceptional grooming experience for men and young men in the communities we serve. Driven by our values of:

1. Striving for personal excellence
2. Being a steward of good
3. Serving others first
4. Being passionate
5. Being humble
6. Being honest
7. Taking responsibility
8. Going the extra mile

We’re a team committed to creating loyal clients with a grooming experience tailored to helping men become better versions of themselves. Get rewarded for your extraordinary effort, talent, and exceptional customer service, and take your career to new heights as a member of the Hair Saloon team.

Job Summary

The Front Desk Attendant, or Saloon Coordinator position, is the front line of service at Hair Saloon. You will provide the first and last impression for our guests, and manage their experience from the time they arrive until they leave. A Saloon Coordinator is NOT a receptionist. You’re charged with delivering a first-class guest experience to men of all ages, delivering on our promise of unparalleled customer service. Successful Saloon Coordinators realize that the “little things” are not little things. You bring great attention to detail, appreciate loyalty, and take responsibility for building meaningful relationships with the clients and team members you meet each day.

Responsibilities

• Understand and follow Hair Saloon's standard operating procedures
• Manage the guest experience
• Provide and deliver a first-class experience to Hair Saloon standards
• Comfortable using a computer and handling client transactions using a computer-based POS system
• Manage guest traffic including answering phone calls, booking appointments, and following check-in and check-out procedures
• Comfortable managing and following cash procedures
• Manage the front of the house keeping the Saloon orderly and clean
• Build lasting relationships with guests and staff members alike

Qualifications

• 16 years or older
• You love showing up, doing and looking your best, and feeling good at the end of the day for what you accomplished.
• You’re high-energy, service-oriented
• No experience necessary

Compensation

• Guaranteed Hourly Wage