Salon Receptionist

anastasiabeverlyhills; Beverly Hills (CA); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

401(K) plan with matching contributions

Competitive compensation package

Full benefits

Job summary

Join Anastasia Beverly Hills in Beverly Hills as a Receptionist. This role requires a passion for client service and the ability to thrive in a fast-paced environment.

Responsibilities include answering calls, booking appointments, and managing incoming/outgoing mail. The ideal candidate should have excellent communication skills and be organized.

The job offers a competitive compensation starting at $20.00-$22.00 hourly and full benefits.

Qualifications

• Previous experience in a clerical or customer service environment.
• Must have excellent verbal and written communication skills.
• Strong sense of ownership for salon activities.

Responsibilities

• Answer phones and direct calls.
• Book appointments for Salon customers.
• Perform transactions for customer services.
• Greet all customers and assist them.
• Maintain safe and clean reception area.

Skills

Customer service experience

Communication skills

Organizational skills

MS Office experience

Job description

We are looking for someone who will serve as a Receptionist role at the Anastasia Beverly Hills Salon in Beverly Hills. The ideal candidate is someone who has a passion for people and service, with experience in retail. This person must have the ability to consistently adhere to our guidelines, standards and be receptive to coaching from the Salon Manager. They should possess strong communication skills and build collaborative relationships. A passion for client service and a working entrepreneurial environment is critical to your success in the role.

Essential Job Functions

• Answers phones and directs calls.
• Books appointments for Salon customers.
• Calling customers to confirm appointment.
• Performs all transactions for customer services.
• Greets all customers and directs them to the proper station.
• Performs a variety of clerical and administrative duties.
• Handles incoming/outgoing packages and mail including UPS and FedEx.
• Maintains safe and clean reception area by complying with procedures, rules, and regulations.
• Assist in customer sales of all ABH products in the salon.
• Delivers exceptional client service.
• Able to receive both positive and constructive feedback in a professional manner.
• Adheres to ABH Dress Code guidelines.
• Offers refreshments to customers.

Requirements

• Previous experience in a clerical or customer service environment.
• Positive and professional presence.
• Excellent telephone etiquette and skills.
• Excellent verbal and written communication skills.
• Must have a strong sense of ownership for all the activities in the Salon and the ability to handle confidential and specialized information.
• Excellent organizational skills.
• MS Office experience.
• Able to work efficiently in a team and a self‑starter and ability to move a project through completion.
• Excellent listening skills and ability to relay information to others.
• Must work well under pressure in a fast‑paced, rapidly changing environment.
• Must be available Tuesday - Saturday from 9:00am to 6:00pm to work in‑person at our salon in Beverly Hills.
• This is a temporary full‑time job with the possibility of converting to a full‑time permanent position. There will be a 90 day trial period.

Other Skills and Abilities

• Organizational Skills, Prioritizing, Multi‑Tasking, Professionalism.

Physical Demands

• Sitting, Typing, Frequent Standing and Walking, Occasional lifting (less than 25lbs)

Compensation and Benefits

Anastasia Beverly Hills offers a competitive compensation package with full benefits and a 401(K) plan with matching contributions from the company. The starting base salary range for this position in the selected city is $20.00-$22.00 hourly. Compensation may vary outside of this range depending on several factors, including a candidate’s qualifications, skills, competencies, experience, and geographical location. Base pay is one part of the total compensation package that is provided to compensate and recognize employees for their work.