Salon Operations Leader & Team Coach

SmartStyle Hair Salon Smart Hair, LLC; Appleton, Northern (WI, KY); Hybrid; USD 45,000 - 65,000; Full time

Job summary

SmartStyle Hair Salon Smart Hair, LLC in Appleton, WI is seeking an Assistant Salon Manager to lead daily operations and inspire the team. You’ll oversee guest services, scheduling, and the salon’s bottom line while upholding brand standards.

You’ll coach stylists, manage client flow, and ensure the highest quality of services. This role demands leadership, clear communication, and a cosmetology license where required.

Qualifications

• Customer service is at the core; resolve challenges professionally.
• Lead by example; train and develop your team and manage the salon’s bottom line.
• Hold a current cosmetology or barber license as required by state regulations.
• Willing to work evenings and weekends.
• Be tech savvy and handle administrative tasks, including day-end system closing.
• Strong reading, writing and basic math skills.
• Willing to travel for mandatory meetings and training, including overnight.

Responsibilities

• Be the heartbeat of the salon, manage operations and provide leadership.
• Lead staff to grow clientele and profitability; teach business operations to stylists.
• Provide all hair care services offered and ensure high quality for each guest.
• Coach and mentor employees to maintain a positive work environment.
• Hire, recruit, train, and handle conflicts and client complaints professionally.

Skills

Customer service

Leadership

Training

Team development

Administrative tasks

Tech savvy

Basic math

Flexible schedule

Travel readiness

Education

Cosmetology or barber license

Job description

SmartStyle Hair Salon Smart Hair, LLC in Appleton, WI is seeking an Assistant Salon Manager to lead daily operations and inspire the team. You’ll oversee guest services, scheduling, and the salon’s bottom line while upholding brand standards.

You’ll coach stylists, manage client flow, and ensure the highest quality of services. This role demands leadership, clear communication, and a cosmetology license where required.