Salon Manager - Lead, Coach & Grow

Cost Cutters; Portage (WI); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Cost Cutters in Portage, WI seeks a Salon Manager to lead all salon operations, deliver high-quality hair services, and coach a team toward growth and profitability. You will set standards, mentor staff, and ensure exceptional guest experiences while managing scheduling and daily administrative tasks.

The ideal candidate will have a cosmetology or barber license, a flexible schedule including evenings/weekends, and strong customer service and leadership skills to drive business success.

Qualifications

• You lead by example, are customer service at your core, and can resolve challenges with professionalism.
• You know how to bring out the best in others by training, developing your team, and maintaining a positive work environment.
• You have a cosmetology or barber license as required by state regulations.
• You can work a flexible schedule including evenings and weekends.
• You are tech-savvy and can perform administrative tasks and end-of-day closeouts.
• You read, write, and do basic math, and can travel for meetings and training.

Responsibilities

• Be the heartbeat of the salon, managing all operations and providing leadership and tools for success.
• Lead by example to help staff increase clientele and profitability; teach the ins and outs of business.
• Provide all hair care services offered and ensure highest quality for every guest.
• Coach and mentor employees to maintain a positive work environment.
• Hire, recruit, train, and handle conflicts and client complaints with professionalism.

Skills

Customer service

Leadership

Staff training

Business & technical skills

Positive work environment

Reading, writing, math basics

Travel readiness

Education

Cosmetology or barber license

Job description

Cost Cutters in Portage, WI seeks a Salon Manager to lead all salon operations, deliver high-quality hair services, and coach a team toward growth and profitability. You will set standards, mentor staff, and ensure exceptional guest experiences while managing scheduling and daily administrative tasks.

The ideal candidate will have a cosmetology or barber license, a flexible schedule including evenings/weekends, and strong customer service and leadership skills to drive business success.