Salon Manager

Supercuts; Salem (OH); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Flexible schedules

Medical, Dental, and Vision benefits

401(k) plan

Paid Time Off

Ongoing technical education

Job summary

A popular salon chain in Salem, Ohio, is hiring for a Salon Leader position. The role involves recruiting and leading a team, ensuring client satisfaction with top-notch services, and driving marketing initiatives. Candidates should have a valid cosmetology or barber’s license and experience in salon leadership. This position offers flexible schedules, various benefits including medical and dental coverage, and opportunities for career advancement in a fun working environment.

Qualifications

• Ability to lead and work well in a team.
• Exceptional customer service and communication skills.
• Willingness to learn new techniques in the hair industry.

Responsibilities

• Recruit and hire salon staff to meet requirements.
• Evaluate and document team member performance.
• Ensure client satisfaction through quality service.
• Participate in local marketing initiatives.

Skills

Leadership skills

Customer service

Communication skills

Multi-tasking

Education

Valid cosmetology or barber's license

Job description

Cosmetology or Barber License (Required)

What Sets Us Apart?

• Your creativity knows no limits, and neither should your paycheck. Join us and enjoy the opportunity to increase your earnings with walk-in customers, tips, and commissions. Your bi-weekly earnings will either be paid as straight commissions or hourly rate whichever is higher!
• You may have the opportunity to increase your commission percentage on a quarterly basis based on your productivity!
• Referral bonuses are offered for every friend and family member that joins you!

Exceptional Benefits

• Flexible schedules for a perfect work-life balance.
• Medical, Dental, Vision, 401(k), and Student Loan Repayment Assistance.
• Enjoy Paid Time Off and free ongoing technical education.
• Opportunities for career and skill growth, with a focus on your professional development.
• Fun, relaxed dress code - we welcome jeans and tennis shoes!

Job Duties

• Recruit top talent, including interviewing, and hiring, to meet salon staffing requirements.
• Evaluate team member performance by consistently meeting, formulating, and documenting individual goals.
• Model quality services by consulting with clients and applying the appropriate service techniques.
• Recommend and participate in all approved local marketing initiatives including depth and frequency of coupon campaigns, seasonal initiatives, and client appreciation events.
• Educate clients and team members about proper home hair care and recommend services and products to help the client maintain their hairstyle between salon visits.
• Model customer service best practices by leading and inspiring the team, ensuring each client’s satisfaction, and building client loyalty.
• Provide customized consultations with each client, including stating the final price before the service begins.
• Complete all required salon leadership administrative tasks (i.e., closing out a ticket on the POS system, timecards, inventory control, on-boarding new team members, and scheduling appointments) promptly.
• Communicate effectively and positively with all clients, team members, leadership, and the corporate support team.
• Meet or exceed personal/salon productivity standards set by Regis.
• Protect the salon’s assets, including emphasizing and enforcing cash handling procedures.
• Lead, train, and model all services offered at the salon.
• Maintain flexibility in scheduled shifts to fit the needs of the business, including potential night and weekend shifts.
• Attend all required technical training sessions.
• Join all virtual and in-person meetings as directed by leadership.
• Enforce and modeling Regis policies as defined in the Handbook and salon specific operational procedures (including but not limited to bank deposits/runs, salon cleaning/maintenance, and disinfecting styling implements).

Required Knowledge, Skills, And Abilities (KSAs)

• Ability to lead the team and work as a team-player and/or independently.
• Marketing yourself, the salon, and the team in the community to increase your salon clientele.
• Modeling exceptional communication, organization, and problem-solving skills.
• Providing consistent and excellent customer service.
• Multi-tasking efficiently to complete and manage salon duties (including store meetings, scheduling, cash management, and reporting).
• Showing a willingness to learn new techniques and stay current with hair trends
• Leading through change and applying effective coaching abilities.
• Traveling to other salon locations as needed (i.e., temporary assignments).
• Maintaining full-time status and meeting the business demands.
• The physical requirements of the position may require bending, sitting, twisting, turning, lifting (generally 10-15 pounds), and/or standing for extended periods of time.

Experience

• Three (3) years of experience as a Stylist, preferred.
• One (1) year of experience in a salon leadership role, preferred.

Education

• Must maintain a valid cosmetology or barber’s license.
• All SLs are required to complete assigned training as determined by Regis.
• All Supercuts (SC) SLs must have received their Hair Stylist Academy (HSA) completion certificate.

Work Location

The SL role is based at a Regis (Supercuts, Holiday Hair, or Cost Cutters) salon location.

Regis Corporation is an Equal Employment Opportunity Employer and a Drug Free Workplace.