Salon Manager

Supercuts, Inc.; Mequon (WI); On-site; USD 40,000 - 60,000; Full time

Job summary

Supercuts, Inc. is seeking a Salon Manager in Mequon, Wisconsin, responsible for all aspects of the salon’s operations and staff leadership. The role includes providing high-quality hair care services and ensuring guest satisfaction.

The ideal candidate will hold a cosmetology and manager license, with exceptional guest service and team leadership skills. A flexible schedule and ability to perform administrative tasks are essential.

Qualifications

• Ability to work a flexible schedule, including evenings and weekends.
• Ability to resolve guest issues effectively.
• Ability to lead and develop a team positively.

Responsibilities

• Oversee salon operations and ensure guest satisfaction.
• Provide hair care services and maintain service quality.
• Perform administrative tasks including scheduling and transactions.

Skills

Guest service

Team leadership

Administrative tasks

Flexibility

Education

Current cosmetology or barber license and manager license

Job description

The Salon Manager is responsible for all facets of a salon’s operations and provides leadership and tools for staff to help them increase their clientele and the business. The Salon Leader also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability. The Salon Manager provides guests with excellent service by offering a full range of hair care services, quality consultations, and ensuring satisfaction with each visit.

Minimal Qualifications

• Current cosmetology or barber license and manager license as required by state/provincial regulations
• Ability to work a flexible schedule, including evenings and weekends
• Ability to provide exceptional guest service, understanding the guest’s needs, providing quality consultations and performing services requested in an efficient and professional manner.
• Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close‑out procedures and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings).
• Ability to resolve guest issues
• Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters and resolving associate issues

Physical Requirements

• Standing for sustained periods of time
• Frequent lifting up to 10 pounds, occasionally up to 25 pounds
• Continuous repetitive movement with fingers, hands, wrists and arms.
• Continuous grasping and reaching, often above shoulder level
• Ability to be exposed to various chemicals and fragrances used in performing services
• Ability to observe guest’s hair, including close vision, color vision and ability to adjust focus
• Ability to communicate with guest regarding services offered and requested and the guest’s needs and wants
• Occasional travel to meetings out of town, sometimes overnight