Salon Manager

Regis Corporate; Haverhill (MA); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Employee discount

Career development

Training & seminars

Job summary

Supercuts is seeking a Salon Manager to oversee all salon operations from guest service to staff supervision. You will lead a team of stylists, manage schedules, and ensure exceptional service while driving profitability.

This role requires a cosmetology or barber license with a required manager license where applicable, plus flexibility for evenings and weekends. A strong focus on training, quality consultations, and guest satisfaction is essential.

Qualifications

• Current cosmetology or barber license and manager license as required by state regulations.
• Flexible schedule including evenings and weekends.
• Exceptional guest service with professional consultations.
• Proven ability to lead and develop a team, guiding staff on business and technical matters.
• Ability to manage schedules and transactions on a computerized register and perform close-out tasks.

Responsibilities

• Lead salon operations and drive client growth.
• Provide all hair care services and ensure high guest service quality.
• Train and develop staff; maintain salon profitability.
• Ensure sanitation, safety, and regulatory compliance across the salon.
• Coordinate scheduling, inventory, and staff meetings.

Skills

Guest service

Team leadership

Scheduling

Communication

Administrative tasks

Training & coaching

Problem solving

Education

Cosmetology/Barber License, Manager License

Tools

Point-of-sale system

Job description

Supercuts is one of the industry’s most recognized salon brands. We offer outstanding development and training, with special emphasis on technical skills, have an established career path for those who want to grow their careers, offer a competitive wage and outstanding benefits, and are dedicated to every one of our stylists and their success.

Every Supercuts stylist undergoes intensive training, attends regular seminars and is recertified annually to stay ahead of the trends. Ongoing training and education are not only a focus at Supercuts, but we pay our stylists to attend. That’s why they’re among the most skilled and confident in the industry.

Supercuts offers a wide range of professional services, including haircuts, color and highlights, waxing and specialty services. We use proprietary tools and techniques for exceptional results.No-appointment necessary, and guests can check in online or by phone.

At Supercuts, we are dedicated to creating a friendly, welcoming atmosphere and delivering the highest quality standards for our stylists and guests. Simply put, this has made us the industry leader since 1975.

The Salon Manager is responsible for all facets of a salon’s operations and provides leadership and tools for staff to help them increase their clientele and the business. The Salon Leader also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability.The Salon Manager provides guests with excellent service providing the full range of hair care services offered by their salon.Supercuts endeavors to provide every guest with a great experience every time they visit by providing quality consultations, exceptional service and the knowledge to duplicate the desired look at home.

Minimal Qualifications:

• Current cosmetology or barber license and manager license as required by state/provincial regulations
• Ability to work a flexible schedule, including evenings and weekends
• Ability to provide exceptional guest service, understanding the guest’s needs, providing quality consultations and performing services requested in an efficient and professional manner.
• Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings).
• Ability to resolve guest issues
• Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters and resolving associate issues

Physical Requirements:

• Standing for sustained periods of time
• Frequent lifting up to 10 pounds, occasionally up to 25 pounds
• Continuous repetitive movement with fingers, hands, wrists and arms.
• Continuous grasping and reaching, often above shoulder level
• Ability to be exposed to various chemicals and fragrances used in performing services
• Ability to observe guest’s hair, including close vision, color vision and ability to adjust focus
• Ability to communicate with guest regarding services offered and requested and the guest’s needs and wants
• Occasional travel to meetings out of town, sometimes over night