Salon Leader in Training: Lead, Coach & Grow

W-Peyton-Company-DBA-Great-Clips; Eden Prairie (MN); On-site; USD 36,000 - 48,000; Full time

Job summary

Peyton Company Great Clips in Eden Prairie, MN is seeking an Assistant Salon Manager to support the store leader in delivering top-notch customer care and operational excellence. You’ll coach and guide stylists, monitor performance, and help run a high-volume, fast-paced salon.

Ideal candidates bring a cosmetology license and strong people-management skills, with a passion for service and the ability to balance coaching with hands-on leadership, including weekend shifts.

Qualifications

• Current cosmetology, barber, or manager license per state regulations.
• A flexible schedule, including weekends and evenings.
• A genuine passion for great customer service.
• Commitment to living out the 5 Steps to Customer Care.
• Stamina to cut hair for extended periods and deliver quality cuts in a fast-paced environment.
• Strong listening skills to really understand what a customer wants.
• A knack for resolving customer issues efficiently and effectively.
• Comfort using a computer to track customer information.
• Solid people-management skills - recruiting, training, developing, motivating, and retaining your team.
• The ability to lead a team that's bought into company goals and values.
• Confidence presenting both internally and externally.
• Ability to read and speak English.

Responsibilities

• Assist the manager in setting the tone and communicating expectations for the 5 Steps to Customer Care.
• Lead by example during peak times, including weekends.
• Be the role model for the team as outlined in the Stylist Job Description.
• Drive salon growth and monitor results.
• Coach, develop, and mentor your team to be their best.
• Resolve issues such as overages, shortfalls, and missing invoices promptly.
• Cultivate a fun, positive environment for staff.
• Maintain salon safety and security for staff and customers.

Skills

Cosmetology license

Leadership

Customer service

Team management

Job description

Peyton Company Great Clips in Eden Prairie, MN is seeking an Assistant Salon Manager to support the store leader in delivering top-notch customer care and operational excellence. You’ll coach and guide stylists, monitor performance, and help run a high-volume, fast-paced salon.

Ideal candidates bring a cosmetology license and strong people-management skills, with a passion for service and the ability to balance coaching with hands-on leadership, including weekend shifts.