Salon Coordinator

Sport Clips Haircuts; Maplewood (MO); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Ongoing training

Employee discounts on salon services

Mental health support

Career growth opportunities

Job summary

Sport Clips Haircuts in Maplewood, MO is seeking a dynamic Salon Coordinator to support daily operations and deliver exceptional client service. You will greet clients, handle inquiries, manage the reception area, process payments, assist in product sales, and help coordinate team activities on the floor.

Ideal candidates bring a friendly demeanor, solid organizational skills, and proficiency with Microsoft Office. Training will be provided to develop product knowledge and marketing activities.

Qualifications

• Experience in customer service or front desk preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Proficiency in computer applications, including Microsoft Office.

Responsibilities

• Greet clients with a warm, welcoming attitude and ensure a positive experience.
• Answer phone calls and address client inquiries promptly and professionally.
• Maintain a clean, organized reception area and retail displays.
• Process cash and credit card payments accurately.
• Assist in retail sales with product knowledge and recommendations.
• Monitor and maintain salon inventory; place orders as needed.
• Collaborate with the team to ensure smooth operations from reception to cutting floor.
• Handle secondary tasks as assigned by Store Manager (cleaning, sanitation, stocking).
• Support marketing efforts, including local outreach and social media updates.
• Participate in Sport Clips training and development.

Skills

Customer service

Receptionist

Front desk

Salon coordination

Communication

Organizational

Time management

Computers

Social media

Multitasking

Friendly demeanor

Tools

Microsoft Office

Job description

Sport Clips is seeking a dynamic and enthusiastic Salon Coordinator to join our team and play a pivotal role in delivering exceptional customer service and ensuring the smooth operation of our salon. If you have a passion for the beauty industry, excellent organizational skills, and a friendly demeanor, we invite you to apply for this exciting position.

Key Responsibilities:

• Greet clients with a warm and welcoming attitude, ensuring they have a positive experience from the moment they walk in.
• Answer phone calls and address client inquiries promptly and professionally.
• Maintain a clean and organized reception area, including retail displays.
• Handle financial transactions, including cash handling and processing credit card payments.
• Assist in retail sales by providing product knowledge and recommendations to clients.
• Monitor and maintain salon inventory, placing orders for supplies as needed.
• Collaborate with the salon team to ensure a smooth flow of operations from the reception area to the cutting floor.
• Complete secondary responsibilities as assigned by the Store Manager such as vacuuming, cleaning stations, prepping stations, laundry, sanitation, and stocking.
• Assist in marketing efforts, including local neighborhood marketing, social media updates and promotions.
• Participate in Sport Clips training.

Qualifications:

• Previous experience in customer service, receptionist, front desk or salon coordination is preferred but not required.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Proficiency in computer applications, Microsoft Office, and basic social media platforms.
• Ability to handle multiple tasks and work in a fast-paced environment.
• A friendly and professional demeanor with a passion for the beauty industry.

Benefits and Perks:

• Ongoing training and professional development.
• Employee discounts on salon services and retail products.
• Friendly and supportive team environment.
• Opportunities for career growth within the salon.
• Mental health support - provided by employer at no cost to you!
• Recently named best CEO for Women, Best CEO for Diversity and Best Company for Career Growth by Comparably

Location Information:

1805 Maplewood Commons Dr.

Maplewood, MO 63143