Salon Concierge & Guest Experience Lead

Blowology Dry Bar; San Francisco (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

401(k) matching

Performance bonus

Employee discounts

Profit sharing

Training & development

Competitive pay

Career growth

Fun environment

Product/service discount

Job summary

Blowology Dry Bar in San Francisco seeks a friendly receptionist/concierge to be the first point of contact for guests. You will greet clients, book appointments, answer calls, promote services, and assist guests throughout their salon visits in a fast-paced, welcoming atmosphere.

Ideal candidates are cheerful, communicative, and proficient with computers and scheduling software, with the ability to multitask across several tasks while delivering outstanding customer service.

Qualifications

• 2+ years of customer service experience is preferred.
• Previous experience as a receptionist is preferred.
• Excellent communication skills with a focus on customer service.
• Strong work ethic and positive attitude.
• Familiar with computers and scheduling software.
• Excellent multi-tasking skills.

Responsibilities

• Greet guests as they arrive at the salon.
• Answer phone calls and schedule appointments.
• Assist with maintaining a clean and inviting environment.
• Provide general customer service and attend to the needs of customers throughout their services.

Skills

Customer service

Communication

Multitasking

Tools

Scheduling software

Job description

Blowology Dry Bar in San Francisco seeks a friendly receptionist/concierge to be the first point of contact for guests. You will greet clients, book appointments, answer calls, promote services, and assist guests throughout their salon visits in a fast-paced, welcoming atmosphere.

Ideal candidates are cheerful, communicative, and proficient with computers and scheduling software, with the ability to multitask across several tasks while delivering outstanding customer service.