Salesperson/Store Driver Store 9038

Advance Auto Parts; Alexandria (VA); On-site; USD 25,000 - 40,000; Full time

Job summary

A retail automotive parts retailer is seeking an Entry-level Salesperson in Alexandria, VA. The role involves providing exceptional customer service, maintaining store inventory, and safely delivering parts. Ideal candidates should have basic automotive knowledge and a sales background. This role offers flexible hours and opportunities for growth within the company.

Qualifications

• 2-3 years of successful sales experience in a retail environment.
• Entry-level position with basic automotive knowledge preferred.
• Ability to work evenings and weekends.

Responsibilities

• Provide exceptional customer service for DIY customers.
• Maintain store cleanliness and inventory processes.
• Safely deliver parts to customers when required.

Skills

Sales experience

Customer service

Basic automotive system knowledge

Basic math skills

Communication skills

Job description

Job Description

What is a Salesperson?

Entry level sales position capable of supporting the DIY business and achieving our sales and service objectives. The role has good knowledge of store systems, basic automotive system knowledge and basic part knowledge. The role has the basic ability to source from stores, hubs, pdq, and external suppliers. The role has in-depth knowledge of the store inventory and maintenance processes. Position can be part time or full time. Fleet safety certification preferred.

Primary Responsibilities

• Provide excellent selling experience for DIY customer visits and phone calls
• Achieve personal sales goal and help store achieve its sales goals
• Provide DIY services including battery installation, testing, wiper installs, etc.
• Maintain store product and operational standards
• Responsible for inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.

Secondary Responsibilities

• Store cleanliness including floors, bathrooms, facing, dusting, parking lot
• General stocking including truck stocking and back stock
• Safely deliver parts to customers as needed

Success Factors

• Basic driving and navigation ability
• Ability to use delivery board system
• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• Expert at testing and diagnostic equipment for DIY service

Essential Job Skills

• Speak and write English (Spanish a plus) and communicate effectively with customers, peers, and management
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
• Use basic math accurately: add, subtract, multiply, divide in all units of measure, using whole numbers, fractions, decimals
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

• 2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences

What is a Store Driver?

Entry level store position capable of supporting delivery of parts to commercial customers. The role has the responsibility to deliver parts to our commercial customers and assist with task and inventory processes in the store. This position can be part time or full time and must be fleet safety certified.

Primary Responsibilities (Driver)

• Safely deliver parts to customers as needed
• Pick and stage parts for customer orders
• Pick up returns and cores
• Drop off weekly / monthly sales flyer
• Daily collection of credit accounts

Secondary Responsibilities (Driver)

• Store cleanliness including floors, bathrooms, facing, dusting, parking lot
• General stocking including truck stocking and back stock

Success Factors (Driver)

• Basic driving and navigation ability
• Ability to use delivery board system
• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems (back stock) and store equipment

Essential Job Skills (Driver)

• Communicate effectively and build strong relationships with customers, peers, and management
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
• Use basic math accurately: add, subtract, multiply, divide in all units of measure, using whole numbers, fractions, decimals
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience (Driver)

• Automotive parts experience is preferred
• Certificates, Licenses, Registrations
• Must have a valid driver's license and be fleet safety certified

Physical Demands

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.