Job Description
Salesperson: Entry-level sales position capable of supporting the DIY business and achieving sales and service objectives. Requires knowledge of store systems, basic automotive system knowledge, and basic parts knowledge. Must source from stores, hubs, pdq, and external suppliers. In-depth knowledge of store inventory and maintenance processes. Position can be part‑time or full‑time. Fleet safety certification preferred.
Primary Responsibilities
- Provide excellent selling experience for DIY customer visits and phone calls.
- Achieve personal sales goal and help store achieve its sales goals.
- Provide DIY services including battery installation, testing, wiper installs, etc.
- Maintain store product and operational standards.
- Responsible for inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
Secondary Responsibilities
- Store cleanliness, including floors, bathrooms, facing, dusting, parking lot.
- General stocking including truck stocking and back stock.
- Safely deliver parts to customers as needed.
Success Factors
- Basic driving and navigation ability.
- Ability to use delivery board system.
- Friendly communication.
- Ability to locate and stock parts.
- Safety knowledge and skills.
- Operating inventory systems and store equipment.
- Parts and automotive system knowledge skills.
- Operating POS and Parts lookup systems.
- Expert at testing and diagnostic equipment for DIY service.
Essential Job Skills Necessary For Success As a Salesperson
- Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management.
- Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
- Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to work an assortment of days, evenings, and weekends as needed.
Prior Experience that Sets a Salesperson up for Success
- 2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences.
Store Driver Position
Entry-level store position capable of delivering parts to commercial customers. Responsible for delivery of parts and assisting with task and inventory processes in the store. Position can be part‑time or full‑time and must be fleet safety certified.
Primary Responsibilities (Store Driver)
- Safely deliver parts to customers as needed.
- Pick and stage parts for customer orders.
- Pick up returns and cores.
- Drop off weekly/monthly sales flyer.
- Daily collection of credit accounts.
Secondary Responsibilities (Store Driver)
- Store cleanliness, including floors, bathrooms, facing, dusting, parking lot.
- General stocking including truck stocking and back stock.
Success Factors (Store Driver)
- Basic driving and navigation ability.
- Ability to use delivery board system.
- Friendly communication.
- Ability to locate and stock parts.
- Safety knowledge and skills.
- Operating inventory systems (back stock) and store equipment.
Essential Job Skills Necessary For Success As a Driver
- Communicate effectively and build strong relationships with customers, peers and management.
- Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
- Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to work an assortment of days, evenings, and weekends as needed.
Prior Experience That Sets a Driver Up For Success
- Automotive parts experience is preferred.
- Certificates, Licenses, Registrations.
- Must have a valid driver's license and be fleet safety certified.
Physical Demands
The employee will predominantly be walking or standing. Must be able to talk, hear, use hands and fingers to handle or feel items; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl. Must frequently lift or move up to 50 pounds and occasionally up to 100 pounds. Vision requirements include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Work Environment
The job typically is inside but occasionally outside with exposure to weather while installing batteries and wiper blades. May be exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. Noise level is usually moderate.
Equal Opportunity Employer
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Sales and Business Development
Industries
Motor Vehicle Manufacturing and Retail