Job Description
What is a Salesperson?
Entry level sales position supporting the DIY business to achieve sales and service objectives. Requires knowledge of store systems, basic automotive system knowledge, and basic parts knowledge. Must source parts from stores, hubs, pdq, and external suppliers. In-depth knowledge of store inventory and maintenance processes is needed. Position can be part time or full time. Fleet safety certification is preferred.
Primary Responsibilities
- Provide an excellent selling experience for DIY customer visits and phone calls.
- Achieve personal sales goals and help the store meet its sales targets.
- Provide DIY services including battery installation, testing, wiper installs, etc.
- Maintain store product and operational standards.
- Handle inventory processes including truck put‑away, shoot‑outs, cycle counts, and back stock.
Secondary Responsibilities
- Maintain store cleanliness: floors, bathrooms, facing, dusting, parking lot.
- General stocking: truck stocking and back stock.
- Safely deliver parts to customers as needed.
Success Factors
- Basic driving and navigation ability.
- Ability to use the delivery board system.
- Friendly communication.
- Ability to locate and stock parts.
- Safety knowledge and skills.
- Operating inventory systems and store equipment.
- Parts and automotive system knowledge.
- Operating POS and parts lookup systems.
- Expertise with testing and diagnostic equipment for DIY service.
Essential Job Skills for Success as a Salesperson
- Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management.
- Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
- Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Work an assortment of days, evenings, and weekends as needed.
Prior Experience that Sets a Salesperson Up for Success
- 2–3 years of successful sales experience in a diverse retail environment, providing superior customer experiences.
What is a Store Driver?
Entry level store position responsible for delivering parts to commercial customers and assisting with task and inventory processes. Position can be part time or full time and requires fleet safety certification.
Primary Responsibilities (Driver)
- Safely deliver parts to customers as needed.
- Pick and stage parts for customer orders.
- Pick up returns and cores.
- Drop off weekly/monthly sales flyer.
- Daily collection of credit accounts.
Secondary Responsibilities (Driver)
- Maintain store cleanliness: floors, bathrooms, facing, dusting, parking lot.
- General stocking: truck stocking and back stock.
Success Factors (Driver)
- Basic driving and navigation ability.
- Ability to use the delivery board system.
- Friendly communication.
- Ability to locate and stock parts.
- Safety knowledge and skills.
- Operating inventory systems (back stock) and store equipment.
Essential Job Skills for Success as a Driver
- Communicate effectively and build strong relationships with customers, peers, and management.
- Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
- Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Work an assortment of days, evenings, and weekends as needed.
Prior Experience That Sets a Driver Up for Success
- Automotive parts experience is preferred.
- Certificates, licenses, registrations.
- Must have a valid driver's license and be fleet safety certified.
Physical Demands
The physical demands and work environment described here are representative of those that must be met to successfully perform the essential functions of this job, with or without reasonable accommodation. The employee will predominantly walk or stand, speak and hear, and use hands and fingers to handle or feel, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Work Environment
The work environment is primarily indoors but occasionally outdoors, exposed to various weather conditions while performing tasks such as installing batteries and wiper blades. The employee may also be exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. Noise level is usually moderate.
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Equal Opportunity Employer
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state, or local protected class.