Salesperson/Store Driver Store 4790

Advance Auto Parts Inc.; Burlington (NC); Sur place; USD 25 000 - 35 000; Temps partiel

Résumé du poste

A retail automotive parts company is seeking an entry level sales associate to assist customers and maintain store operations. Responsibilities include providing exceptional customer service, managing inventory, and delivering parts. Candidates should possess basic automotive knowledge and strong communication skills. This position offers part-time or full-time opportunities with flexible hours.

Qualifications

• Entry level position requiring basic automotive knowledge.
• Must effectively communicate and build customer relationships.
• Ability to work flexible hours including evenings and weekends.

Responsabilités

• Provide excellent customer service in store and over the phone.
• Maintain inventory and operational standards.
• Safely deliver parts to customers as needed.

Connaissances

Basic automotive system knowledge

Customer service skills

Basic math skills

Communication skills

Driving skills

Formation

High school diploma or equivalent

Outils

POS systems

Inventory management systems

Description du poste

Job Description

Entry level sales position capable of supporting the DIY business and achieving our sales and service objectives. The role requires knowledge of store systems, basic automotive system knowledge, and basic part knowledge. It also involves sourcing from stores, hubs, PDQ, and external suppliers, and maintaining in-depth knowledge of store inventory and maintenance processes. Position can be part time or full time. Fleet safety certification is preferred.

Primary Responsibilities

• Provide excellent selling experience for DIY customer visits and phone calls
• Achieve personal sales goals and help the store achieve its sales goals
• Provide DIY services including battery installation, testing, wiper installs, etc.
• Maintain store product and operational standards
• Responsible for inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.

Secondary Responsibilities

• Store cleanliness including floors, bathrooms, facing, dusting, parking lot
• General stocking including truck stocking and back stock
• Safely deliver parts to customers as needed

Success Factors

• Basic driving and navigation ability
• Ability to use delivery board system
• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• Expert at testing and diagnostic equipment for DIY service

Essential Job Skills

• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

• 2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences

What is a Store Driver?

Entry level store position capable of supporting delivery of parts to commercial customers. The role involves delivering parts to customers and assisting with inventory processes in the store. This position can be part time or full time and must be fleet safety certified.

Primary Responsibilities

• Safely deliver parts to customers as needed
• Pick and stage parts for customer orders
• Pick up returns and cores
• Drop off weekly / monthly sales flyers
• Daily collection of credit accounts

Secondary Responsibilities

• Store cleanliness including floors, bathrooms, facing, dusting, parking lot
• General stocking including truck stocking and back stock

Success Factors

• Basic driving and navigation ability
• Ability to use delivery board system
• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems (back stock) and store equipment

Essential Job Skills

• Communicate effectively and build strong relationships with customers, peers and management
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

• Automotive parts experience is preferred
• Certificates, licenses, registrations
• Must have a valid driver's license and be fleet safety certified

Physical Demands

Employees will predominantly be walking or standing, required to use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. May lift and/or move up to 50 lb and occasionally up to 100 lb. Specific vision abilities include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment

Work is usually indoor but occasionally outside and exposed to weather conditions while installing batteries and wiper blades. Employees may be exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. Noise level is usually moderate.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.