Salesperson/Store Driver Store 4118

Advance Auto Parts Inc.; Burlington (NC); On-site; USD 25,000 - 35,000; Part time

Job summary

A leading automotive parts retailer in Burlington seeks an Entry-level Sales Associate to support DIY customers and achieve sales objectives. Responsibilities include providing excellent service, managing inventory processes, and maintaining store standards. Ideal candidates will have basic automotive knowledge and strong customer service skills. This position can be part-time or full-time, with fleet safety certification preferred.

Qualifications

• Entry-level sales position capable of supporting DIY business.
• Solid understanding of store systems and part knowledge required.
• 2-3 years of retail sales experience preferred.

Responsibilities

• Provide excellent selling experience for DIY customer visits.
• Maintain store product and operational standards.
• Safely deliver parts to customers as needed.

Skills

Basic automotive system knowledge

Basic driving and navigation skills

Friendly communication

Strong customer service

Basic math skills

Education

High school diploma or equivalent

Tools

Delivery board system

Job description

Job Description

Entry‑level sales position capable of supporting the DIY business and achieving our sales and service objectives. The role requires a solid understanding of store systems, basic automotive system knowledge, and basic part knowledge. The candidate must be able to source parts from stores, hubs, PDQ, and external suppliers, and possess in‑depth knowledge of store inventory and maintenance processes. The position can be part‑time or full‑time. Fleet safety certification is preferred.

Primary Responsibilities

• Provide an excellent selling experience for DIY customer visits and phone calls
• Achieve personal sales goals and help the store meet its sales targets
• Provide DIY services including battery installation, testing, wiper installs, etc.
• Maintain store product and operational standards
• Handle inventory processes such as truck put‑away, shoot‑outs, cycle counts, and back stock management

Secondary Responsibilities

• Maintain store cleanliness, including floors, bathrooms, facings, dusting, and parking lot
• Perform general stocking duties, including truck stocking and back stock
• Safely deliver parts to customers as needed

Success Factors

• Basic driving and navigation skills
• Proficiency with a delivery board system
• Friendly communication and strong customer service
• Ability to locate and stock parts efficiently
• Knowledge of safety procedures and skills
• Operation of inventory systems and store equipment
• Parts and automotive system knowledge
• Use of POS and parts lookup systems
• Expertise in testing and diagnostic equipment for DIY service

Essential Job Skills

• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
• Use basic math accurately: add, subtract, multiply, and divide in all units of measurement
• Work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Salesperson up for Success

• 2–3 years of successful sales experience in a diverse retail environment, providing superior customer experiences

What is a Store Driver?

Entry‑level store position capable of supporting delivery of parts to commercial customers. The role involves delivering parts to commercial customers and assisting with task and inventory processes at the store. The position can be part‑time or full‑time and must be fleet safety certified.

Primary Responsibilities

• Safely deliver parts to customers as needed
• Pick and stage parts for customer orders
• Pick up returns and cores
• Drop off weekly/monthly sales flyer
• Daily collection of credit accounts

Secondary Responsibilities

• Maintain store cleanliness, including floors, bathrooms, facings, dusting, and parking lot
• Perform general stocking duties, including truck stocking and back stock

Success Factors

• Basic driving and navigation skills
• Proficiency with a delivery board system
• Friendly communication and strong customer service
• Ability to locate and stock parts efficiently
• Knowledge of safety procedures and skills
• Operation of inventory systems (back stock) and store equipment

Essential Job Skills

• Communicate effectively and build strong relationships with customers, peers, and management
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
• Use basic math accurately: add, subtract, multiply, and divide in all units of measurement
• Work an assortment of days, evenings, and weekends as needed

Prior Experience That Sets a Driver Up For Success

• Automotive parts experience is preferred
• Certificates, licenses, registrations
• Must have a valid driver's license and be fleet safety certified

Physical Demands

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing tasks such as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state or local protected class.