Salesperson III/Key Holder

Goodwill Industries of San Diego County; San Diego (CA); On-site; USD 29,000 - 31,000; Full time

Job summary

Goodwill Industries of San Diego County seeks a friendly cashier to provide excellent service, accurately ring up purchases, and support store operations. The role includes assisting with donations, merchandising, and inventory tasks in a fast-paced retail environment.

You will help keep the sales floor organized, manage stock levels, and assist management with training and daily store activities. Prior cash handling and customer service experience are preferred.

Qualifications

• Customer service experience and ability to ring transactions accurately.
• Experience handling donations and processing purchases.
• Ability to maintain a clean and organized sales floor.

Responsibilities

• Provide excellent customer service to customers/donors.
• Accurately ring purchases and follow cash handling policies.
• Assist with processing and receiving donations and inventory management.
• Maintain the sales floor, displays, and cleanliness.
• Support training and development of employees.

Skills

Customer service

Cash handling

Merchandising

Inventory control

Education

High School Diploma / GED

Job description

Are you looking for meaningful work and want to make a difference? Joining the Goodwill team could be a great fit for you! At Goodwill we live and breathe our Core Values of Creativity, Credibility, and Collaboration. We are a mission-integrated organization that is funded by resalable goods. Last year alone, we were able to keep 10 million pounds of donated goods from hitting our landfills. Through the reselling of donated items, we can provide job readiness training and employment opportunities to individuals with disabilities and barriers to employment.

Hourly Rate $21.00-$22.50

Position Summary

Provides excellent customer service, rings transactions accurately as cashier, and assists in store recovery, cleaning and merchandising. Works to fill floor with new arrivals, and removal of merchandise. Accepts donations and assists with production as needed.

Essential Functions Statement(s)

• Provides excellent customer service to customers/donors. Refers to management any concerns or complaints.
• Accurately rings purchases and follows all cash handling policies and procedures. Maintains the sales floor safe, clean, and organized.
• Assists different areas of the store, such as processing and receiving donations. Safeguards company property, including donated goods.
• Places merchandise on display. Takes inventory of stock, and pulls merchandise for transfer as directed by management.
• Performs other miscellaneous duties as assigned or directed.
• Responsible for maintaining the textile and wares pull schedule and working with management to ensure proper levels of inventory are maintained.
• Guides retail staff in the maintenance, organization, colorization and merchandising of the sales floor. Assists in maintaining displays throughout the store.
• Completes Daily Assignment Log with breaks and meals per management to ensure adequate coverage.
• Prices product for employees/customers as needed per pricing guidelines.
• Assists management by maintaining store pull log and assignment sheet, and helps guide staff on maintaining store organization and merchandising.
• Assists management in the training and development of employees.
• Monitors staff breaks, conducts bag checks, and leads huddles and exercises. Ensures assignments and scheduled breaks and meals meet needs of store and direction of management.
• Performs administrative duties as needed or assigned, including opening and closing the store, counting cash and reconciling receipts, preparing deposit, completing daily Allocation Report accurately and on time, and preparing store schedules.
• Documents incidents, reports to management any concerns and completes CIRs and other reports as needed.
• Assists management by maintaining store pull log and assignment sheet, and helps guide staff on maintaining store organization and merchandising.

Pay range for this role $21.00-$22.50

Skills and Abilities

Education High School Diploma or GED preferred.

Experience 3 year or more related experience.