Salesperson - Audi Owings Mills

Sonic Automotive, Inc.; Owings Mills (MD); Hybride; USD 60 000 - 120 000; Plein temps

Résumé du poste

Sonic Automotive, Inc. in Owings Mills, MD is seeking a Salesperson for the Audi Owings Mills location. The role focuses on responding to internet inquiries, scheduling appointments, and delivering a premium customer experience at our dealership.

The Salesperson will work with CRM and lead management tools, enter data accurately, and strive for high customer satisfaction. All applicants must be authorized to work in the USA and pass pre-employment testing.

Qualifications

• All applicants must be authorized to work in the USA.
• Experience level: Associate.
• Must pass pre-employment testing including background checks, MVR, drug test, credit report, and valid driver's license.

Responsabilités

• Respond to internet inquiries with courtesy, accuracy and professionalism
• Promptly and accurately enter all customer inquiry data into the CRM.
• Generate sales appointments
• Conduct phone surveys to assess customer preferences and quality of experience
• Effectively utilize lead management tools
• Compile all necessary reports, forms and other documentation on a timely basis
• Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Connaissances

CRM

Lead management

Sales

Customer service

Outils

CRM software

Lead management tools

Description du poste

Salesperson - Audi Owings Mills in Owings Mills, MD at Sonic Automotive

Location: 9804 Reisterstown Road
Owings Mills, MD 21117

Job Type: Other

Experience: Associate

About

AtAudi Owings Mills, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Salary:$60,000 to $120,000 annually based on sales

Job Description

• Respond to internet inquiries with courtesy, accuracy and professionalism


• Promptly and accurately enter all customer inquiry data into the CRM.


• Generate sales appointments


• Conduct phone surveys to assess customer preferences and quality of experience


• Effectively utilize lead management tools


• Compile all necessary reports, forms and other documentation on a timely basis


• Perform other job-related duties as assigned


• Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers


• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.


• The requirements listed are representative of the knowledge, skill, and/or ability required.


• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


• All applicants must be authorized to work in the USA


• All applicants must perform duties and responsibilities in a safe manner


• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license

The Salesperson is responsible for generating sales appointments with customers that contact the dealership via the internet to purchase new and/or pre-owned vehicles. The eSales Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest. The eSales Agent will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs. We offer a huge ad budget, easy to use systems and a great work environment.