Salesforce Technical Lead — Remote & Growth-Driven

Dentsu International Americas, LLC

United States

Remote

USD 66,000 - 100,000

Full time

5 days ago

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Benefits offered by this job

Permanent contract

Flexible Schedule

Certifications plan

Home Office

Flexible retribution

Health insurance

Professional development

Job summary

Omega CRM, a Merkle Company, is seeking a Technical Lead to join our Salesforce-focused team. You will support sales and delivery with solution design, estimations, and strong technical leadership across the full lifecycle of Salesforce projects.

Additionally, you will drive risk management, ensure scope, schedule and costs, mentor the technical team, and contribute to our community of practice while pursuing certifications and flexible work options.

Qualifications

3+ years participating in the full lifecycle of Salesforce.com implementations.
Experience in Salesforce.com projects.
Experience in the different modules: Sales Cloud, Service Cloud, Marketing Cloud,
Experience with agile methodologies.
High level of English.

Responsibilities

Provide support to the sales and functional team in assigned accounts when technical knowledge of the solution is required: Solution design, estimation, and assumptions.
Support the PM/DM in technical leadership on the project, bringing comprehensive technical knowledge of the platform and identifying the best solution to meet the project's functional demands.
Detect and notify risks in the technical management of project/client profitability.
Ensure the smooth progress of the project in terms of Scope, Schedule, and Costs. Alerting and anticipating possible deviations to the Project Manager/Delivery Manager.
Ensure the fulfillment of the project's technical objectives.
Ensure compliance with the agreed software quality standards with Omega's Technical Management.
Supervise the effort estimations of the development and support team during the testing phase of a project.
Collaborate with the PM/DM in project demos for the client.
Ensure the final delivery of technical documentation for a project.
Participate in the development and training of the technical team, advising them to improve their technical skills.
Identify possible technical Up & Cross Selling opportunities.
Identify possible methodological improvements for the technical team.
Collaborate in Omega's community of practice, providing thought leadership, training, and mentoring to other collaborators to develop technical capabilities.