Salesforce Technical Lead

Citi; Jacksonville (FL); Hybrid; USD 107,000 - 161,000; Full time

Benefits offered by this job

Hybrid work model

Global collaboration

Learning & development programs

Financial wellbeing programs

Work-life balance initiatives

Job summary

Citi is hiring a Senior Salesforce Developer to design and build application systems for Consumer Operations Technology Banking Operations. You will work with business users and technology partners to deliver reliable, well-designed systems that support Citi’s operational teams and clients.

The role emphasizes hands-on development with opportunities to influence Citi’s banking operations, in a hybrid setting with in-office collaboration and remote work.

Qualifications

• 5 to 8 years of experience in systems analysis and application development.
• Track record of managing and delivering successful technology projects.
• Working knowledge of project management and consulting techniques.
• Ability to manage competing deadlines and adapt to shifting requirements under pressure.
• Capacity to work independently with minimal supervision while exercising sound judgment.
• A bachelor’s degree or equivalent practical experience.

Responsibilities

• Build and implement new and revised application systems addressing business needs.
• Lead feasibility studies, time and cost estimates, and technology planning.
• Oversee all phases of the development lifecycle from analysis to deployment.
• Provide ongoing operational support after go-live.
• Analyze complex problems and evaluate processes against industry standards.
• Design security measures to strengthen functionality and protect data.
• Advise users and other teams on programming solutions and system integration.
• Mentor junior analysts and help shape development standards and procedures.

Skills

Systems analysis

Application development

Project management

Stakeholder communication

Independent worker

Education

Bachelor's degree or equivalent

Job description

As a Senior Salesforce Developer within Citi’s Consumer Operations Technology Banking Operations team, you will design and build application systems that power critical banking operations. This intermediate-to-senior level role gives you the opportunity to shape how new and existing applications are developed, tested, and deployed, working closely with business users and technology partners. Success in this role means delivering reliable, well-designed systems that directly support Citi’s operational teams and their clients.

Responsibilities

• Build and implement new and revised application systems that address specific business and operational needs.
• Lead feasibility studies, time and cost estimates, and technology planning for upcoming development initiatives.
• Oversee each phase of the development lifecycle, including analysis, design, coding, testing, and implementation.
• Provide ongoing operational support to business users once applications go live.
• Analyze complex technical problems and evaluate business and system processes against industry standards.
• Design security measures following implementation to strengthen system functionality and protect data.
• Advise users and other technology teams on programming solutions and assist with system integration.
• Mentor junior analysts and help shape development standards and operating procedures for the team.

Required Qualifications & Skills

• 5 to 8 years of experience in systems analysis and application development.
• A track record of managing and delivering successful technology projects.
• Working knowledge of project management and consulting techniques.
• Ability to manage competing deadlines and adapt to shifting requirements under pressure.
• Capability to work independently with minimal supervision while exercising sound judgment.
• A bachelor’s degree or equivalent practical experience.

What We Offer

Join a technology team that combines hands‑on development work with real influence over how Citi’s banking operations run day to day.

• Work in a hybrid model with 3 days in the office and 2 days working remotely.
• Collaborate with technology and operations teams across a global organization.
• Access ongoing learning and development opportunities to grow your technical and project management skills.
• Build long‑term career value through programs supporting financial wellbeing and work‑life balance.
• Gain exposure to enterprise‑scale systems and operational challenges that sharpen your expertise.

Build application systems that keep Citi’s banking operations running smoothly by joining our technology team today.

Job Family Group:

Technology

Job Family:

Applications Development

Time Type:

Full time

Primary Location:

Irving Texas United States

Primary Location Full Time Salary Range:

$107,120.00 - $160,680.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:

Oct 22, 2026

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate’s skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.