Salesforce Solution Architect

Delta Faucet; United States; Remote; USD 104,000 - 163,000; Full time

Job summary

Delta Faucet Company is seeking a Salesforce Solution Architect to be the design authority for our Salesforce ecosystem across Channel, Experience & Portfolio within IT. You will partner with business leaders to shape the platform roadmap and guide its evolution over multiple years.

You will own end-to-end design across Salesforce Clouds, set architectural direction, mentor delivery teams, and govern vendor solutions to maximize standard functionality and enterprise standards.

Qualifications

• 8+ years with Salesforce, including 2+ years as accountable architect on multi-cloud implementations.
• Design ownership across at least three Salesforce Clouds.
• Deep knowledge of data modeling, security, sharing, and declarative automation.
• Hands-on Apex/LWC/API knowledge to review and govern work (not primary coding).
• Bachelor’s degree or equivalent practical experience.

Responsibilities

• Own end-to-end solution design across Salesforce Clouds, including data model, security, automation, and integrations.
• Translate strategy into a multi-year platform roadmap and balance build vs buy.
• Engage stakeholders and translate requirements into technical specs.
• Guide internal and partner teams on best practices and architecture reviews.
• Provide governance of vendors and systems integrators; ensure out-of-the-box functionality when possible.
• Maintain architecture artifacts and enforce standards to minimize technical debt.
• Evaluate emerging platform capabilities and form a defensible value view with governance.

Skills

Salesforce expertise

Architectural leadership

Multi-cloud design

Data modeling

Education

Bachelor's degree

Tools

Sales Cloud

Service Cloud

Experience Cloud

Marketing Cloud

Data Cloud

CPQ/Revenue Cloud

Job description

Purpose

Delta Faucet Company is seeking a Salesforce Solution Architect to serve as the design authority for our Salesforce ecosystem within the Channel, Experience & Portfolio function of IT. This is a customer-side architecture role — you will partner closely with business leaders to shape the platform according to our roadmap, own how it evolves over multiple years, and guide its direction beyond how any single project is coded.

Our environment spans B2B, B2C and B2B2C: wholesale distributors, trade professionals, retail partners, e-commerce and direct consumer service, supported by Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Data Cloud and CPQ/Revenue Cloud, integrated to ERP, PIM/DAM and analytics platforms. You will act as trusted advisor to business partners,setthe architectural direction, and hold internal and third-party delivery teams accountable to that direction.

You will succeed here if you enjoy owning the long-term integrity of a platform inside the company that runs it.

What Success Looks Like in Year One

• Within90 days: You have documented the current-state Salesforce architecture, datamodeland integration landscape, andidentifiedthe top technical-debt risks with a remediation point of view.

• Within 6 months: You are the recognized design authority on all Channel & Experience initiatives — no significant design decision, internal or vendor-proposed,movesforward without your review.

• Within 12 months: A published multi-year platform architecture roadmap is in place and aligned to enterprise architecture standards; measurable reduction in custom code and rework on delivered releases; business partners come to you early, not after requirements are frozen.
  

Key Responsibilities and Duties

• **Design Authority:** Own end-to-end solution design across multiple Salesforce Clouds — object and data model, security and sharing, automation strategy, and integration patterns — balancing near-term delivery against long-term maintainability.

• **Roadmap Ownership:** Translate business strategy into a multi-year platform architecture roadmap; recommendbuildvs. buy vs. configure, and sequence capability delivery accordingly.

• **Stakeholder Engagement:** Act as trusted advisor to Sales, Marketing, CustomerSolutionsand channel partners; challenge requirements constructively and translate them into technical specifications.

• **Technical Leadership:** Guide internal and partner development teams on best practices, data modeling,automationand API integration; lead design reviews rather than perform hands-on build.

• **Vendor Governance:** Provide architectural oversight of third-party delivery partners and systems integrators —validatethat proposed solutionsleverageout-of-the-box functionality wherever possible, and hold external partners accountable to industry best practices, securityprotocolsand our standards.

• **Documentation & Governance:** Maintainarchitecture artifacts and decision records;establishand enforce standards that minimize technical debt.

• **Emerging Capability:** Evaluate new platform capability — including Data Cloud, generative and agentic AI such asAgentforce— and form a defensible point of view on where it creates value while protecting brand,privacyand governance standards.

• **Validation:** Use prototypes and proof-of-concepts,built personally or directed through the team, to de-risk significant design decisions.
  

Required Experience and Skills

• **Experience:** 8+ years working with the Salesforce platform, including 2+ years as the accountable architect on at least two full-lifecycle, multi-cloud implementations.

• **Multi-Cloud Design Depth:** Demonstrateddesign ownership across at least three of: Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Data Cloud, CPQ/Revenue Cloud.

• **Core Platform Knowledge:** Deep command of data modeling, security and sharing architecture, declarative automation strategy, LightningExperienceand integration patterns (REST/SOAP, event-driven, middleware).

• **Technical Fluency:** Sufficient depth in Cross-cloud integration, Apex, LWC and API development to review, challenge and govern the work of developers — hands-on coding is not the primary function of this role.

• **Governance Judgment:** Track record of saying no to unnecessary customization and defending that position with business stakeholders and vendors.

• **Strategic Thinking:** Ability to design solutions that align to long-term business goals and enterprise architecture standards.

• **Communication:** Excellent written and verbal skills, with a proven ability to translate technical concepts for non-technical and executive audiences.

• **Education:** Bachelor’s degree or equivalent practical experience.

• **Autonomy:** Executes responsibilities with limited oversightrequired.

Preferred Experience

• Experience as an in-house Salesforce architect at a customer organization or consulting experience in a long-term client engagement.

• B2B, B2C or B2B2C commerce with distributor,dealeror trade-professional channel models.

• Manufacturing or consumer products industry background.

• Experience governing a systems integrator or managed-service partner, including reviewing SOW-driven deliverables.

• Practical exposure to generative or agentic AI on the Salesforce platform, includingAgentforce, Einstein or Data Cloud-driven use cases. This is valued and will be developed on the job — it is not a screening requirement.

• Experience integrating Salesforce with ERP, PIM/DAMor enterprise analytics platforms.
  

Certifications

Architect-track certification preferred, notrequired. Demonstrated design ownership will always outweigh credentials.

• Preferred: Salesforce Certified Application Architect, System Architect, or B2B/B2C Solution Architect.

• Commonly held: Salesforce Administrator, Advanced Administrator, Platform App Builder, PlatformDeveloper I.

Why Delta Faucet Company

Delta Faucet Company is one of the largest and most recognized brands in kitchen and bath plumbing fixtures, and part of Masco Corporation. Our Salesforce footprint is expanding rapidly across sales,marketingand customer service, with a multi-year investment roadmap already funded. This role carries real design authority from day one and a direct line to IT and business leadership — the scope of an enterprise architect with the influence of a small team.

Diversity & Inclusion

At Delta Faucet Company, we view diversity as a mosaic of thoughts and perspectives that come frompeople’svaried cultural backgrounds, experiences, education, careerpathsand other influences that make each of us unique.For us, inclusion means welcoming differing opinions, collaborating, allowing people to come to work as who they are and recognizing everyone’s contributions.We know that in a diverse, inclusive company, ideas flow freely, all voices areheardand all perspectives are valued. Delta Faucet Company continuously strives tobethis kind of organization. Diversity and Inclusion (D&I) supports our inherent values, makes us more relevant to customers andconsumersand inspires innovation. It is not a goal or a program; it is a vital ingredient in our formula for success and a key to our future growth.

Company: Delta Faucet Company

Full time

Hiring Range: $103,700.00 - $163,020.00 USD

Actual compensation may vary based on various factors including experience, education, geographic location, and/or skills.

Delta Faucet Company is an equal opportunity employer and we strive to employ the most qualified individuals for every position._._ Delta Faucet Company is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

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