Salesforce Solution Architect

HireOn Tech; Plano (TX); On-site; USD 130,000 - 170,000; Full time

Job summary

HireOn Tech in Plano, TX is seeking a Technical Program Manager with Salesforce focus to lead cross‑functional initiatives across business and engineering teams. The role requires hands‑on delivery, strong technical acumen, and excellent program and stakeholder management to drive critical business initiatives from planning through implementation.

You will design program structures, coordinate multi-team milestones, mitigate risks, and align product and technical strategy with customer

Qualifications

• Certification required: Sales Cloud, Service Cloud, Experience Cloud and Data Cloud.
• Hands-on TPM delivering critical business initiatives and driving delivery across programs.
• Strong technical acumen with program and stakeholder management.

Responsibilities

• Lead and manage cross-functional technical programs of inter-related projects, creating the program structure and shared alignment with the teams to deliver business and/or engineering objectives.
• Collaborate with business, engineering, and architecture teams to design, coordinate, and launch new capabilities by breaking down complex challenges into manageable pros and ensure timely delivery.
• Coordinate launch planning among various teams to synchronize program milestones across multiple workflows into a unified timeline that satisfies both business objectives and customer requirements.
• Develop and execute scalable cross-organization processes, mechanisms, metrics, and KPIs to deliver large-scale programs.
• Influence long-term and short-term product and technical strategy.
• Assess risks, develop risk mitigation plans, anticipate bottlenecks, manage issue escalation, and collaborate with Product Management on potential tradeoffs, balancing business needs with technical considerations.
• Manage the intake queue by prioritizing and triaging incoming requests, ensuring all tasks are appropriately categorized, assigned, and tracked to meet business objectives and timelines.

Skills

Technical acumen

Program management

Stakeholder management

Process optimization

Hands-on delivery

Education

Sales Cloud Certification

Service Cloud Certification

Experience Cloud Certification

Data Cloud Certification

Tools

Salesforce

Job description

• Working project Experience in Salesforce project
• Working experience in Salesforce Service Cloud
• Certification Required – Sales Cloud, Service Cloud, Experience Cloud and Data Cloud
• This role requires strong technical acumen, program and stakeholder management, and a process optimization mindset. The expectation is as a TPM you will be hands‑on and driving the delivery of critical business initiatives, managing all aspects of the program, including planning, risk management, communication, and implementation. You are a technical problem solver, anticipating bottlenecks, identifying innovative solutions to resolve roadblocks, and balancing business needs against technical constraints.
• Lead and manage cross‑functional technical programs of inter‑related projects, creating the program structure and shared alignment with the teams to deliver business and /or engineering objectives .
• Collaborate with business, engineering, and architecture teams to design, coordinate, and launch new capabilities by breaking down complex challenges into manageable pros and ensure timely delivery.
• Coordinate launch planning among various teams to synchronize program milestones across multiple workflows into a unified timeline that satisfies both business objectives and customer requirements.
• Develop and execute scalable cross‑organization processes, mechanisms, metrics, and KPIs to deliver large‑scale programs.
• Influence long‑term and short‑term product and technical strategy.
• Assess risks, develop risk mitigation plans, anticipate bottlenecks, manage issue escalation, and collaborate with Product Management on potential tradeoffs, balancing business needs with technical considerations.
• Manage the intake queue by prioritizing and triaging incoming requests, ensuring all tasks are appropriately categorized, assigned, and tracked to meet business objectives and timelines.