Salesforce Senior Manager [Pharma & Life Science]

PwC; Chicago (IL); On-site; USD 124,000 - 280,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k)

Paid holidays

Job summary

PwC is seeking a Salesforce Consulting Generalist Senior Manager to lead large-scale Salesforce implementations for major clients. You will guide project strategies, mentor teams, and collaborate with senior stakeholders to ensure successful delivery and client satisfaction.

The role emphasizes strategic advisory, operational excellence, and cross-functional leadership, with opportunities to influence a broad client base and shape multi-year transformation programs.

Qualifications

• Bachelor’s Degree required.
• 7 years of experience in consulting or Salesforce-related roles.

Responsibilities

• Lead the deployment of Salesforce solutions for large-scale organizations.
• Innovate and refine processes to enhance operational effectiveness.
• Engage with clients at a senior level to achieve project success.
• Utilize Salesforce proficiency to build and guide top-performing teams.
• Tackle intricate challenges and deliver remarkable outcomes.
• Contribute to the firm’s success through strategic advisory.
• Foster an environment of excellence and continuous improvement.
• Encourage open communication and collaboration within teams.

Skills

Clear storytelling

Systems thinking

Client feedback

Lead through ambiguity

Continuous learning

Coaching conversations

Decision making

Professional standards

Education

Bachelor’s Degree

Job description

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escape. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.

Skills

• Craft and convey clear, impactful and engaging messages that tell a holistic story.
• Apply systems thinking to identify underlying problems and/or opportunities.
• Validate outcomes with clients, share alternative perspectives, and act on client feedback.
• Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
• Deepen and evolve your expertise with a focus on staying relevant.
• Initiate open and honest coaching conversations at all levels.
• Make difficult decisions and take action to resolve issues hindering team effectiveness.
• Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm’s code of conduct, and independence requirements.

The Opportunity

As part of the Salesforce Consulting Generalist team, you lead the implementation of Salesforce technology-enabled solutions that address the needs of large organizations. As a Senior Manager, you guide large projects, innovate processes, and maintain operational excellence while interacting with clients at a senior level to drive project success. You leverage your proficiency in Salesforce to develop top-performing teams, solve complex problems, and deliver quality results, contributing to the overall success of the firm.

Responsibilities

• Lead the deployment of Salesforce solutions for large-scale organizations
• Innovate and refine processes to enhance operational effectiveness
• Engage with clients at a senior level to achieve project success
• Utilize Salesforce proficiency to build and guide top-performing teams
• Tackle intricate challenges and deliver remarkable outcomes
• Contribute to the firm’s success through strategic advisory
• Foster an environment of excellence and continuous improvement
• Encourage open communication and collaboration within teams

What You Must Have

• Bachelor’s Degree
• 7 years of experience

What Sets You Apart

• Master’s Degree in Computer and Information Science or Management Information Systems preferred
• One or more Salesforce.com certifications preferred
• Proficiency in Salesforce technology-enabled solutions
• Implementing technology solutions for compliance
• Demonstrating leadership in developing Salesforce platform-based applications
• Proven success in business development and relationship management
• Leading teams and fostering innovation
• Experience in software configuration and coding
• Proficiency in multiple languages for clear communication

The salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

As PwC is anequal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

Learn more about how we work: https://pwc.to/how-we-work

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.