Salesforce Senior Consultant, Functional Transformation

Deloitte France; St. Louis (MO); On-site; USD 119,000 - 199,000; Full time

Job summary

Deloitte France is seeking a Salesforce Senior Consultant to lead functional transformation initiatives within our Customer team. You will identify business requirements, design processes, and support implementations for sales, service, and CPQ domains across industries.

The role requires 6+ years in consulting with Salesforce, multiple full lifecycle implementations, and strong Lightning skills. Travel up to 50% and sponsorship considerations may apply, with compensation aligned to market norms.

Qualifications

• 6+ years of consulting and Salesforce experience.
• 2+ full life-cycle Salesforce implementations in at least two Salesforce clouds (Sales/Service/Experience Cloud) and Financial Service Cloud.
• Experience in Lightning (Aura and LWC).
• Bachelor's degree in computer science, information systems, or a technology field; or equivalent years of experience.
• Ability to travel 50%, on average, based on client work.
• Limited immigration sponsorship may be available.

Responsibilities

• Identify business requirements and manage requirements.
• Perform functional design, prototyping, and process design.
• Lead testing, training, and support procedures.
• Support implementations and stakeholder communications.

Skills

Independent work

Communication

Attention to detail

Relationship building

Project leadership

Multitasking

Interpersonal skills

Meeting deadlines

Guidance to others

Education

Bachelor's degree in CS/IS/tech field

Tools

Salesforce

BigMachines

Apttus

Cameleon

SAP CRM

Oracle Sales Cloud

Microsoft Dynamics

Job description

Salesforce Senior Consultant, Functional Transformation

Our Deloitte Customer team empowers organizations to build deeper relationships with customers. This includes supporting their marketing, sales, and service organizations. Post sales activities including service, customer success and professional services is growing in importance because of the role it plays in customer retention and expansion. Across a number of industries including High-Tech, Media, and Energy, Professional Services and Customer Success is becoming a pressing need.

Recruiting for this role ends on December 31, 2026.

Work you'll do

As a Senior Consultant on the Sales & Service team, you will be responsible for identifying business requirements, requirements management, functional design, prototyping, process design (including scenario design and flow mapping), testing, training, defining support procedures, and supporting implementations.

A successful candidate would possess these skills:

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationship
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to provide clear guidance to others

The team

Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.

Qualifications

Required

• 6+ years of consulting and Salesforce experience, including program and workshop design
• 2+ full life-cycle Salesforce implementations in at least two Salesforce clouds: Sales Cloud, Service Cloud, or Experience Cloud, and Financial Service Cloud
• Experience in Lightning (Aura and LWC)
• Bachelor's degree in computer science, information systems, or a technology field; or equivalent years of experience.
• Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
• Limited immigration sponsorship may be available.

Preferred

• Salesforce certifications
• Experience in one or more industries such as Financial Services, Life Sciences, Health Care, Manufacturing, Technology, Retail, or Media
• Experience presenting to technical and non-technical audiences
• Experience implementing CRM platforms (SAP CRM, Oracle Sales Cloud, Microsoft Dynamics) or CPQ technologies (BigMachines, Apttus, Cameleon)
• Advanced degree in a relevant field

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $119,000 to $198,900.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.