Salesforce Project Manager

ICF International; United States; Remote; USD 99,000 - 168,000; Full time

Job summary

ICF is seeking a program manager to lead the phased delivery of an enterprise grants management platform built on Salesforce Agentforce Public Sector. You will manage scope, schedule, budget, staffing, quality, risks, dependencies, and deliverables across multiple workstreams in a federal contracting context.

The role requires 7+ years of delivery experience, strong Agile and Scrum Master background, and the ability to coordinate across government stakeholders, architects, developers, testers,

Qualifications

• 7+ years delivering IT projects/programs for government or commercial clients.
• Experience leading multiple workstreams with scope, schedule and budget ownership.
• Strong background in agile planning, sprint events, and production readiness.

Responsibilities

• Lead phased delivery of an enterprise grants management platform built on Salesforce Agentforce Public Sector.
• Manage scope, schedule, budget, staffing, quality, risks, dependencies, and deliverables.
• Lead Agile planning including backlog refinement, sprint planning, stand-ups, reviews, and retrospectives.
• Collaborate with government stakeholders, program offices, architects, developers, testers, and security teams.
• Oversee requirements, integrations, data migration, testing, deployment, training, and post-release support.
• Ensure release cycles address functional, security, privacy, accessibility, data quality and ATO.
• Establish delivery standards, monitor performance, and drive timely completion of outcomes.
• Prepare status reports, performance metrics, risk updates, decisions, and executive briefings.
• Support stakeholder readiness through demos, UAT, training, communications, and post-deployment feedback.

Skills

Program management

Project leadership

Agile methodologies

Scrum Master

Stakeholder mgmt

Risk management

Education

BS/BA in related field

Tools

JIRA

Salesforce

Force.com

Job description

Please note: This role is contingent upon a contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award.

The Work

ICF’s Digital Modernization Division delivers integrated technology and management solutions that help government and commercial clients modernize critical business operations. We design, build, implement, and operate secure, high-performing systems that improve service delivery and mission outcomes.

What You Will Do:

• Lead the phased delivery of an enterprise grants management platform built on Salesforce Agentforce Public Sector.
• Manage scope, schedule, budget, staffing, quality, risks, dependencies, and deliverables across multiple business and technical workstreams.
• Lead Agile planning and execution, including backlog refinement, sprint planning, daily stand-ups, demonstrations, retrospectives, release planning, and production readiness.
• Work across government stakeholders, program offices, architects, developers, testers, security personnel, and integration teams to align priorities and resolve delivery issues.
• Oversee requirements, configuration-first development, integrations, data migration, testing, deployment, training, and post-release support.
• Manage release cycles and confirm that functional, security, privacy, accessibility, data-quality, and ATO requirements are addressed before deployment.
• Establish delivery standards, monitor performance, manage corrective actions, and ensure timely completion and acceptance of project outcomes.
• Prepare and deliver status reports, performance metrics, risk updates, decision requests, and executive briefings to government stakeholders and internal leadership.
• Support stakeholder readiness and adoption through demonstrations, user acceptance testing, training, communications, and post-deployment feedback.
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Job Location : Remote, within the U.S.

*If you accept this position, you should note that ICF does monitor employee work locations blocks access from foreign locations/foreign IP addresses and prohibits personal VPN connections.

What You Will Bring With You:

• U.S. Citizenship required due to federal contract requirements
• Candidate must reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S.
• Ability to obtain and maintain a Public Trust clearance
• BS/BA in related field (Business Administration/Management, Computer Science, or Software Engineering preferred)
• Minimum of seven (7) years of relevant, professional experience managing delivery of several tasks/workstreams for IT projects/programs
• Minimum of five (5) years of experience in managing diverse technical teams, coaching, and developing team members for mission critical software solutions

What We Would Like You To Bring With You:

• Agile certification such as PMI-ACP or PMP, and Certified Scrum Master (CSM)
  
• Experience supporting the implementation or modernization of a federal grants management system, including one or more stages of the grants lifecycle.
• 3+ years of direct experience with Salesforce.com products and/or Force.com platform
• Active Salesforce Administration or Salesforce Business Analyst certification
• Demonstrated experience utilizing program and project management tools, such as JIRA,
• Demonstrated ability to set and uphold work standards, manage schedules, supervise technical teams, and communicate organizational goals. Skilled in resolving work discrepancies and ensuring timely implementation of solutions and schedules
• Demonstrated experience with Agile development methodologies including Scrum and Kanban, including ability to serve as scrum master
• Federal contracting experience
• Proficiency in Excel for data manipulation and complex custom reports

Professional Skills:

• Highly effective analytical, problem-solving, and decision‑making capabilities.
• Excellent communication and interpersonal skills to interface effectively at all levels of the business.
• Organized, detailed oriented and able to prioritize and multi‑task.

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Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting‑edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in‑person or virtual) is not permitted . This policy is in place to maintain the integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at [e-mail] . We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

Read more about workplacediscriminationrigh t s or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is :
$98,614.00 - $167,644.00

Nationwide Remote Office (US99)