Salesforce Project Manager

Crowe; Chicago (IL); On-site; USD 110,000 - 160,000; Full time

Job summary

Crowe is seeking a Salesforce Project Manager to lead end-to-end transformation initiatives for clients, translating strategic goals into executable plans and coordinating multi-disciplinary teams. You will drive adoption, value realization, and governance across complex deployments in a consulting setting.

The role requires 5+ years of technology implementation experience, strong communication and Agile delivery skills, and the ability to manage scope, schedule, and budget while nurturing

Qualifications

• Bachelor's degree or equivalent practical experience.
• 5+ years managing technology implementation or digital transformation projects.
• 3+ years leading Salesforce implementation projects.
• Experience delivering multiple complex, enterprise-level projects.
• Experience leading cross-functional teams including analysts, architects, developers, QA, designers, and client stakeholders.
• Experience creating and maintaining project plans, resource plans, budgets, forecasts, risk registers, status reports, and governance materials.
• Experience managing project financials including budgeting, forecasting, resource utilization, and scope-change management.
• Experience applying Agile delivery practices and selecting frameworks based on project needs.
• Demonstrated ability to identify, assess, communicate, and mitigate project risks and delivery dependencies.
• Experience presenting status, recommendations, and escalations to executives and C-level stakeholders.
• Experience coaching, mentoring, or managing project team members.
• Excellent written and verbal communication, facilitation, negotiation, organizational, and stakeholder-management skills.
• Ability to travel as required based on client and project needs.
• Current professional certifications in project management or Agile delivery, and Salesforce certifications.

Responsibilities

• Lead end-to-end Salesforce transformation initiatives and drive measurable client value.
• Translate strategic objectives into executable plans and align cross-functional teams.
• Manage scope, schedule, budget, risks, resources, and governance throughout projects.
• Oversee project risks, financial performance, and delivery excellence using Agile practices.
• Mentor and develop team members and contribute to account planning and client strategy.

Skills

Project management

Agile delivery

Stakeholder management

Cross-functional leadership

Risk management

Budgeting & forecasting

Salesforce implementation

Team mentoring

Communication skills

Education

Bachelor's degree or equivalent

Tools

Salesforce certifications

PMP

PMI-ACP

CSM

SAFe Agilist

Job description

Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you're trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That's why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description:

What It Means to Be a Consultant at Crowe

Consulting is a dynamic business focused on solving problems for our clients and serving our core markets through innovative solutions. As technology and AI continue to reshape the consulting landscape, we are looking for individuals who are curious, adaptable, and eager to learn. At Crowe, consultants are expected to build both technical and transferable skills, think critically, and use technology to solve real business problems. In this role, you will continuously learn, collaborate across teams, and explore how tools , including emerging AI capabilities , can improve efficiency, insights, and client outcomes.

In management at Crowe, you play a pivotal role in leading teams, guiding project execution, and deepening client relationships. You are expected to contribute to account planning, identify opportunities to add value, and ensure high-quality delivery. As your responsibilities expand, you take on broader account ownership , balancing project leadership with growing involvement in client strategy and solution development.

Success in this role comes from a growth mindset, strong communication skills, advanced critical thinking, and the ability to navigate new challenges with confidence.

The Salesforce Project Manager leads the end-to-end delivery of complex Salesforce transformation initiatives that solve real-world business challenges and deliver measurable client value. This role is responsible for translating strategic objectives into executable plans, aligning cross-functional teams, and ensuring projects are delivered within scope, on schedule, and within budget.

As a trusted client advisor and people leader, the Salesforce Project Manager oversees internal and client teams, manages project risks and financial performance, and promotes delivery excellence through Agile practices, effective governance, and continuous improvement. The Manager also contributes to team development, business growth, and the advancement of project management capabilities across the organization.

Basic Qualifications

• Bachelor's degree or equivalent practical experience.
• Minimum of 5 years of experience managing technology implementation or digital transformation projects, including responsibility for scope, schedule, budget, risks, resources, and client outcomes.
• Minimum of 3 years of experience leading Salesforce implementation projects or programs.
• Demonstrated experience delivering multiple complex, enterprise-level projects from initiation through completion.
• Experience leading cross-functional teams that include business analysts, architects, developers, quality assurance professionals, designers, and client stakeholders.
• Experience creating and maintaining comprehensive project plans, resource plans, budgets, forecasts, risk registers, status reports, and governance materials.
• Experience managing project financials, including budgeting, forecasting, resource utilization, and scope-change management.
• Experience applying Agile delivery practices and selecting appropriate frameworks based on project needs.
• Demonstrated ability to identify, assess, communicate, and mitigate project risks and delivery dependencies.
• Experience presenting project status, recommendations, and escalations to executive and C-level stakeholders.
• Experience coaching, mentoring, or managing project team members.
• Excellent written and verbal communication, facilitation, negotiation, organizational, and stakeholder-management skills.
• Ability to manage multiple priorities and make sound decisions in a fast-paced, client-focused environment.
• Ability to travel as required based on client and project needs.
• Current professional certifications in both of the following areas: Project management or Agile delivery, such as PMP, PMI-ACP, Certified ScrumMaster (CSM), SAFe Agilist, or an equivalent certification; such as Salesforce Certified Administrator, Business Analyst, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, or another relevant Salesforce certification.

Preferred Qualifications

• 7 or more years of experience leading enterprise technology implementations, with significant experience in consulting or professional serv