Salesforce Platform Owner

Farmer's Fridge Careers; Chicago (IL); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with immediate employer match

Paid time off

Paid sabbatical after 5 years

Employee discounts

Employee Assistance Program (EAP)

Job summary

Farmer’s Fridge is seeking a Salesforce Platform Owner to own, audit, and optimize our Salesforce stack across Sales, Channel, Finance, Account Management, and Marketing. You will translate business needs into scalable workflows, enforce data integrity, and drive a trusted system across teams.

In your first 90 days, you’ll audit data quality, fix gaps, and launch a single intake queue for requests with clear priorities.

Qualifications

• 3+ years of hands-on Salesforce admin experience, ideally as lead admin or CRM owner.
• Proven ability to translate business needs into Salesforce workflows and data architecture.
• Salesforce certifications, with Platform App Builder a plus.

Responsibilities

• Map end-to-end processes and user flows to design holistic Salesforce workflows.
• Ensure clean data capture with well-defined fields and permission controls.
• Enforce required fields, data integrity, and contact health across objects.
• Create validation rules and quarterly access reviews.
• Maintain the data model for lifecycle events and statuses.
• Build and maintain flows, page layouts, reports, and dashboards.
• Implement lead-to-opportunity attribution independent of reps.
• Coordinate Salesforce and Sage Intacct integration with accounting.
• Review seasonal Salesforce releases and enable appropriate features.
• Own user setup, training, sandboxes, testing, and release notes.
• Document all objects, fields, flows, and integrations for in-house knowledge.

Skills

Salesforce Admin

CRM Data Architecture

Data Quality

Workflow Design

Education

Salesforce Certified Administrator

Platform App Builder certification (plus)

Job description

Farmer’s Fridge makes fruits and vegetables accessible and approachable for everyone. We offer a variety of fresh, healthy, ready-to-eat meals and snacks through our fresh food vending machines, wholesale partners, and our office pantry solution — providing chef-curated meals to customers within seconds. Today, we operate a network of Fridges and partner with clients nationwide in high-foot-traffic areas, such as airports, hospitals, universities, and large office buildings — where there is limited accessibility to fresh, healthy, grab-n-go options.

We care deeply about what we’re creating and aspire to make sure our customers feel that through every touchpoint. This shows up in many ways across the business. We are committed to prioritizing food safety, we are passionate about product quality, we value our employees, we champion the best idea no matter where it comes from, and we’re committed to making an overall positive impact as we scale.

About this Role:

Salesforce is the backbone of how Farmer’s Fridge sells, services, and bills — Sales, Channel, Finance, Account Management, and Marketing all run on it. As our Salesforce Platform Owner, you’ll be the full-time, in-house owner of the platform, reporting to the VP of Revenue Operations. You’ll translate business needs into clean, well-designed workflows, put the controls in place that keep our data accurate, and build the intake process and documentation that make Salesforce a system every team trusts.

This is a high-ownership individual contributor role: in your first 90 days, you’ll audit data quality, permissions, and technical debt, fix the biggest gaps, and launch a single intake queue for all Salesforce requests.

What You’ll Do…

• Map end-to-end processes and user flows across teams to design holistic Salesforce workflows that solve business problems and eliminate manual workarounds.
• Partner with teams to ensure clean, consistent data capture through well-defined, non-overlapping fields.
• Enforce required fields, status and date integrity, and contact-record health across Accounts, Opportunities, and fridge records.
• Build validation rules and permission sets that stop bad data at entry, and run a quarterly review of user access and permissions.
• Maintain the fridge lifecycle data model (install, removal, conversion, Loss Leader) so every status and date stays current.
• Build and maintain flows, page layouts, reports, and dashboards.
• Build lead-to-opportunity attribution that doesn’t depend on reps converting leads.
• Partner with Accounting on the Salesforce and Sage Intacct integration so invoice and payment status lives on the account.
• Review each Salesforce seasonal release and recommend what to turn on.
• Run a single intake queue for all Salesforce requests, with clear priorities and turnaround times.
• Own user setup, training, and release notes, and manage sandboxes, testing, and releases so every change is tested before it goes live.
• Document every object, field, flow, and integration so knowledge stays in-house, including taking over and documenting existing consultant-built work.

In Your First 90 days…

• Audit data quality, permissions and open technical debt.
• Fix the top data quality gaps the audit finds.
• Launch the single intake queue with priorities and turnaround times.

Who You Are…

• You’re a Salesforce Certified Administrator who’s skilled at tying business needs to Salesforce workflows and data architecture; Platform App Builder certification is a plus.
• You have 3+ years of hands-on Salesforce admin experience, ideally as the lead admin or CRM owner.
• You’ve been the sole or lead Salesforce admin and can walk us through a system you cleaned up or rebuilt, with before-and-after results.

The base salary range for this role is $90,000 - $100,000. The base pay offered will be determined by factors such as experience, skills, training, certifications, education, and any applicable minimum wage requirements.

In addition to base salary, this position is eligible for company performance-based bonuses and equity.

We provide a comprehensive benefits package, including:

• Medical, dental, and vision insurance (multiple plans available)
• 401(k) with immediate employer match vesting
• Paid time off (including vacation, sick leave, and holidays)
• Paid sabbatical after 5 years of service
• Employee discounts
• Employee Assistance Program (EAP)

Benefits at Farmer's Fridge:

In This Together - We stay connected, whether in person or virtually. We encourage business transparency through monthly town hall meetings and weekly financial updates. We set out to make the best product on the market, and we believe we’ve done it. We value your input in the new menu creation process. From regular tasting panels, where employees provide new menu feedback.

Happier Workdays - Each day at work should fill you with joy. We're a fun and passionate group, and we don't take ourselves too seriously. Bring your unique self to work, dress comfortably, and always feel free to share your thoughts and opinions. We encourage curiosity; there's no hierarchy here when we're all swapping ideas.

Never run on empty - Daily Farmer's Fridge meal and office snacks are just some of the offerings to make sure you aren't distracted by a growling stomach. Recharge with our paid sabbatical program after five years of service.

Innovate & Elevate - We're all teachers and learners. You'll grow and help grow the company through cross-functional collaboration, open access to leadership, and regular business updates. You have a direct impact on the company’s bottom line. You can also impact your bottom line by participating in our 401(k) plan that includes a company match with immediate vesting.

Farmer’s Fridge Diversity Statement:

“Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Farmer’s Fridge, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.”

Farmer’s Fridge is an equal-opportunity employer. We are committed to providing equal employment opportunity in all employment practices, including hiring, without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, age, disability status, veteran status, or any other characteristic protected by federal, state or local law. View our disclosures related to External Agencies and Applicants below: https://www.farmersfridge.com/careerdisclosures