Salesforce Functional Consultant

Themesoft Inc; New York (NY); Hybrid; USD 110,000 - 140,000; Full time

Job summary

The Themesoft Inc. is seeking a Salesforce Functional Consultant with deep experience in Consumer Goods Cloud to drive end-to-end functional delivery across retail execution and field sales processes in a hybrid environment in the United States.

The ideal candidate will lead functional delivery, gather requirements, translate needs into Salesforce configurations, and collaborate with technical teams to ensure architecture alignment and high-quality delivery.

Qualifications

• 6+ years of Salesforce functional consulting or delivery experience.
• 2+ years hands-on experience with Consumer Goods Cloud.
• Strong understanding of CPG retail execution processes.
• Agile experience with backlog management.

Responsibilities

• Lead functional delivery for Salesforce CG Cloud capabilities.
• Collaborate with stakeholders to gather requirements and run workshops.
• Translate requirements into functional designs and user stories.
• Configure CG Cloud features such as Visit Plans and Action Plans.
• Drive Agile processes, including backlog management and sprint planning.
• Support route-to-market, merchandising, KPI tracking, and compliance.
• Document processes, specs, and end-to-end use cases.
• Work with technical teams for feasibility and architecture.
• Support UAT, regression testing, and release readiness.
• Provide ongoing functional guidance and ensure high-quality delivery.

Skills

Salesforce

CG Cloud

Agile methods

Stakeholder workshops

Retail execution

Requirements analysis

Job description

Job Title: Salesforce Functional Consultant - Consumer Goods Cloud.

Work Arrangement: Hybrid Role.

Job Location: Available at 5 Locations - Chicago, IL, Dallas, TX, Atlanta, GA, New York, NY, New Jersey.

Employment Type: Full-time Role.

About The Job You're Considering:

We are seeking an experienced Salesforce Functional Consultant with strong expertise in Consumer Goods Cloud (CG Cloud) to drive end-to-end functional delivery across retail execution and field sales processes. The ideal candidate will bring deep domain knowledge in the CPG (Consumer Packaged Goods) industry and hands-on experience in translating business needs into scalable Salesforce solutions.

Your Role:

Lead functional delivery for Salesforce solutions with a focus on Consumer Goods Cloud capabilities.

Collaborate with business stakeholders to gather requirements, conduct discovery sessions, and lead workshops.

Translate business requirements into functional designs, user stories, and Salesforce configurations.

Configure and implement core CG Cloud features including: Visit Plans, Action Plans, Task Templates, Surveys & Assessment Tasks.

Drive Agile processes, including backlog management, sprint planning, and user story refinement.

Support retail execution processes such as route-to-market, perfect store, merchandising, KPI tracking, and compliance.

Document business processes, functional specifications, and end-to-end use cases.

Collaborate closely with technical teams to ensure solution feasibility and architectural alignment.

Support UAT, regression testing, and release readiness activities.

Provide functional guidance and ensure high-quality solution delivery.

Your Skills and Experience:

6+ years of Salesforce functional consulting or delivery experience.

2+ years of hands-on experience with Consumer Goods Cloud.

Strong understanding of CPG retail execution processes (route-to-market, merchandising, KPI scoring, compliance).

Hands-on configuration experience within Salesforce CG Cloud capabilities.

Solid experience in Agile methodologies, including user story creation and backlog management.

Proven ability to lead stakeholder workshops and discovery sessions.

Strong analytical skills with the ability to convert business needs into functional solutions.

Familiarity with Salesforce data model, especially around retail execution and field sales.

Preferred Qualifications:

Salesforce certifications such as:

Industry Cloud (Consumer Goods Cloud preferred)

Experience working in CPG or retail domain projects

Exposure to end-to-end Salesforce implementation lifecycle

Work Authorization: Applicants must be legally authorized to work in the United States.

Themesoft Inc is an Equal Employment Opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable federal, state, or local law.