Salesforce Developer

Rakuten Rewards; Remote; USD 96,000 - 164,000; Full time

Job summary

A leading global technology company is seeking a Salesforce Developer to join their San Mateo team. The ideal candidate will have at least 3 years of Salesforce development experience and expertise in Apex and Lightning Web Components. Responsibilities include developing Salesforce solutions, translating business needs into technical designs, and providing technical guidance to junior developers. This role offers opportunities for technical growth and includes a competitive salary package with benefits.

Benefits

Discretionary bonus

Health insurance

401k matching

PTO

Volunteer Time Off

Qualifications

• 3+ years of hands-on Salesforce development experience.
• Proven expertise in Apex, LWC, and Flow.
• Strong troubleshooting and debugging skills.

Responsibilities

• Develop Salesforce solutions using Apex and LWC.
• Translate business needs into technical designs.
• Perform code reviews and ensure coding standards.
• Troubleshoot complex issues within Salesforce.
• Implement integrations with external systems.

Skills

Apex

Lightning Web Components (LWC)

Flow

Process Builder

JavaScript

SOQL/SOSL

VisualForce

Git

Education

Salesforce Admin certification

Platform App Builder certification

Platform Developer I certification

Job description

Job Description

Rakuten International is a division of Rakuten Group, Inc., a Japanese global technology leader in services that empower individuals, communities, businesses and society. Headquartered in San Mateo, California with more than 4,000 employees worldwide, the Rakuten International business portfolio includes market leaders in e-commerce, digital marketing, advertising, communications and entertainment. We create products and services that provide exceptional value by aligning members and the businesses that want to engage them in a shared community.

Rakuten is the most rewarding way to shop, giving millions of members Cash Back when they buy from their favorite brands. As a leading shopping platform, Rakuten partners with thousands of top brands across apparel, beauty and wellness, grocery, travel, on‑demand services, subscriptions, and dining, helping members save on everyday purchases. Since 1999, Rakuten members have earned more than $4.6 billion in Cash Back, making it the largest Cash Back platform of its kind. Learn more at Rakuten.com.

Job Summary

As a Salesforce Developer at Rakuten Rewards, you will be responsible for building and maintaining innovative Salesforce solutions to meet the needs of teams spanning Sales, Finance, Product Development, and Operations. As Salesforce evolves at Rakuten Rewards from being a CRM solution to becoming a foundational platform upon which an increasing amount of our business is built, we need an experienced developer to help us to achieve our vision of offering the most rewarding way to shop. In this role you will be afforded opportunities for continued technical growth and expansion of scope & responsibilities.

This role demands at least 3 years of hands‑on development experience, with proven expertise in Apex, Lightning Web Components (LWC), and advanced declarative tools like Flow. You will have demonstrated adeptness at translating business requirements into technical designs, writing high‑quality code, participating in code reviews to ensure adherence to best practices, and adeptly troubleshooting complex technical issues. You will also be adept at managing integrations with external systems and contributing to efficient deployment processes. Minimum qualifications include Admin, Platform App Builder, and Platform Developer I (PDI), certifications. Beyond coding, you will be expected to continuously stay updated with Salesforce’s evolving capabilities, optimize solution performance, and provide technical guidance to junior team members, ensuring the delivery of reliable and effective Salesforce applications.

Key Responsibilities

• Develop complex Salesforce solutions using Apex, Lightning Web Components (LWC), and advanced declarative tools (Flow, Process Builder).
• Translate business needs into technical designs by independently analyzing detailed requirements and creating clear, actionable specifications.
• Perform code reviews and promote best practices by providing constructive feedback and ensuring adherence to coding standards and Salesforce best practices.
• Troubleshoot and resolve advanced issues by diagnosing, analyzing, and fixing complex technical problems within the Salesforce environment and related integrations.
• Implement Salesforce integrations by developing and maintaining connections between Salesforce and other internal or external systems, using various API technologies and common integration patterns.
• Contribute to release management and DevOps by participating in and improving deployment processes, including version control (Git) and CI/CD tools, ensuring efficient and controlled releases.
• Provide technical guidance to less experienced developers, helping them understand complex concepts and solve challenging problems.
• Optimize solution performance and scalability by focusing on performance optimization, governor limits, and scalability, proactively identifying and mitigating potential issues.
• Stay current with Salesforce releases by continuously learning and adapting to new Salesforce features, releases, and platform capabilities, applying relevant updates to ongoing development work.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Proficiency in Salesforce programmatic development: strong command of Apex (classes, triggers, batch, future methods), Lightning Web Components (LWC), JavaScript, SOQL/SOSL, and VisualForce.
• Strong declarative skills: expert‑level ability to leverage Salesforce's declarative tools such as Flow, Process Builder, Validation Rules, and Approval Processes for efficient solution delivery.
• Salesforce certifications: nice‑to‑have – Platform Developer II, Sales/Service, and Experience Cloud.
• Experience with Salesforce integration: proven ability to build and maintain integrations between Salesforce and external systems using various API methods (REST/SOAP) and understanding of common integration patterns.
• Proficiency with version control systems: solid practical experience with Git or other version control systems for collaborative development, including branching, merging, and pull requests.
• Advanced troubleshooting and debugging skills: demonstrated ability to independently diagnose and resolve complex technical issues, identify root causes, and optimize code performance.
• Understanding of Salesforce data model and security: in‑depth knowledge of Salesforce data structures, security models (OWD, sharing rules, profiles, permission sets), and best practices for data integrity.
• Communication and collaboration skills: ability to clearly articulate technical concepts, actively participate in technical discussions, provide constructive feedback in code reviews, and collaborate effectively with cross‑functional teams.
• Problem‑solving and analytical mindset: strong analytical skills to break down complex business problems into manageable technical components and design efficient solutions.
• Adherence to best practices: commitment to writing clean, well‑documented, testable code, and following established architectural patterns and development methodologies.

Minimum Requirements

• Salesforce development experience: 3+ years of professional, hands‑on experience developing and customizing Salesforce applications, demonstrating a track record of delivering complex features.
• Salesforce certifications: required – Admin, Platform App Builder, and Platform Developer.

Five Principles for Success

• Always improve, Always Advance – Only be satisfied with complete success – Kaizen
• Passionately Professional – Take an uncompromising approach to your work and be determined to be the best
• Hypothesize – Practice – Validate – Shikumika – Use the Rakuten Cycle to succeed in unknown territory
• Maximize Customer Satisfaction – The greatest satisfaction for our teams is seeing their customers smile
• Speed!! Speed!! Speed!! – Always be conscious of time – take charge, set clear goals, and engage your team

Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

At the time of posting, Rakuten expects the base compensation for this role to be within the range shown below. Individual compensation will vary based on job‑related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements. USD $96,442.50 - $163,680.00 annually