Salesforce Delivery Lead

Accenture; New York (NY); On-site; USD 123,000 - 302,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) plan

Bonus opportunities

Paid holidays

Paid time off

Job summary

Accenture is seeking a seasoned Delivery Lead within the Salesforce Business Group to steer complex Financial Services Salesforce programs and act as a trusted advisor to senior client stakeholders. You will direct high-performing delivery teams, balancing business objectives with technical architecture, budgets, and timelines to achieve measurable outcomes.

You will lead multi-workstream programs across banking, capital markets, payments, wealth management, and insurance, driving executive

Qualifications

• 8+ years of progressive Salesforce delivery, program leadership, or consulting experience.
• 5+ years of leading large-scale Salesforce implementations or managed services programs.
• 5+ years of managing complex multi-workstream programs involving Salesforce, integrations, data migration, testing, deployment, and production support.
• Bachelor's degree or equivalent work experience (minimum 12 years). If Associate's Degree, must have minimum 6 years work experience.

Responsibilities

• Lead end-to-end delivery of Salesforce transformation programs across scope, schedule, budget, quality, and client expectations.
• Serve as trusted advisor to client stakeholders, providing delivery leadership and governance.
• Build, lead, and mentor cross-functional onshore, offshore, and client teams.
• Oversee Salesforce solution delivery across Financial Services platforms in line with objectives and standards.
• Manage program financials, resource planning, delivery operations, reporting, and continuous improvement.
• Support sales pursuits, solutioning, AI-enabled delivery, and development of new Salesforce capabilities.

Skills

Salesforce Delivery Leadership

Program Leadership

Client Stakeholder Management

Cross-functional Leadership

Financial Management

Education

Bachelor's degree or equivalent (minimum 12 years) work experience

Tools

Salesforce

MuleSoft

Informatica

ERP integrations

Cloud platforms

Job description

We are:

Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 814,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $74 billion in FY26 revenue. Visit us at accenture.com.

You Are:

You are a skilled Delivery Lead within Accenture’s Salesforce Business Group practice. You are comfortable leading complex Financial Services Salesforce programs and serving as the trusted advisor to senior client stakeholders while directing high-performing delivery teams.

You bring deep experience delivering Salesforce solutions across banking, capital markets, payments, wealth management, insurance, or fintech organizations. You understand how to balance business objectives, technical architecture, delivery quality, budgets, timelines, and stakeholder expectations to achieve measurable outcomes.

You are equally comfortable discussing executive roadmaps, reviewing solution architecture, managing program financials, resolving delivery risks, and coaching technical and functional teams. You lead with accountability, communicate with confidence, and create an environment where teams can execute effectively across onshore, offshore, and client organizations.

The Work:

• Program Delivery Leadership - Lead end-to-end delivery of Salesforce transformation programs, ensuring successful outcomes across scope, schedule, budget, quality, and client expectations.
• Client Relationship Management - Serve as a trusted advisor to client stakeholders, providing delivery leadership, governance, and strategic guidance.
• Team Leadership - Build, lead, and mentor cross-functional onshore, offshore, and client teams to deliver high-quality business outcomes.
• Salesforce Solution Oversight - Oversee Salesforce solution delivery across Financial Services platforms, ensuring alignment with business objectives and architectural standards.
• Financial & Operational Management - Manage program financials, resource planning, delivery operations, reporting, and continuous improvement initiatives.
• Growth & Innovation - Support sales pursuits, solutioning, AI-enabled delivery, and the development of new Salesforce capabilities and offerings for Financial Services clients.

What You Need:

• Minimum of 8 years of progressive Salesforce delivery, program leadership, or consulting experience.
• Minimum of 5 years of experience leading large-scale Salesforce implementations or managed services programs.
• Minimum of 5 years of managing complex multi-workstream programs involving Salesforce, integrations, data migration, testing, deployment, and production support.
• Bachelor's degree or equivalent (minimum 12 years) work experience. If Associate's Degree, must have minimum 6 years work experience.

Bonus Points:

• CMT, Life Sciences or Financial Services Industry experience
• Experience leading distributed onshore, offshore, and client delivery teams.
• Strong understanding of the varying Salesforce platform.
• Experience managing program financials, delivery risks, issue resolution, resource planning, and executive stakeholder communications.
• Experience delivering solutions that integrate Salesforce with enterprise platforms such as MuleSoft, Informatica, ERP, and third-party patient services applications.
• Experience with Salesforce Financial Services Cloud or equivalent Financial Services CRM platforms and their use cases.
• Experience delivering projects using Agile, hybrid, or scaled Agile frameworks (e.g., Scrum, SAFe) and comfort adapting delivery methodology to client context.
• Experience being customer-oriented and great at building client relationships.
• Strong background in Cloud Computing solutions.
• Experience in leading an Application Functional team (Configuration, customization, Force.com development) or Application Integration team (including data integration/data modeling).
• Prior consulting experience with medium to large consulting firms focusing on cloud computing related consulting (solution architecture, storage, SaaS, multi-tenant computing, large scale computing environments, etc.).
• PMP and/or other project management certified.
• Salesforce.com and other cloud platform certified.
• Experience with headless or composable CRM architecture patterns.
• Experience managing technical delivery across onshore/offshore distributed teams.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 12/22/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:
U.S. Employee Benefits | Accenture

Role Location Annual Salary Range California $132,500 to $302,400 Colorado $132,500 to $261,300 Connecticut $132,500 to $261,300 District of Columbia $141,100 to $278,200 Illinois $122,700 to $261,300 Maine $112,900 to $222,500 Maryland $132,500 to $261,300 Massachusetts $132,500 to $278,200 Minnesota $132,500 to $261,300 New York $122,700 to $302,400 New Jersey $141,100 to $302,400 Ohio $122,700 to $241,900 Virginia $122,700 to $278,200 Washington $141,100 to $278,200

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