Salesforce CRM Software Engineer Senior

usaa; United States; On-site; USD 120,000 - 150,000; Full time

Job summary

USAA is seeking a dedicated Salesforce CRM Software Engineer Senior to join the Investment Experience Technology organization. You will lead solutioning and development to deliver a new LOB, mentor a team of engineers, and drive the technical direction of the investment services line.

The role emphasizes scalable, digital-first investment solutions and close collaboration with financial professionals. You will work with Salesforce CRM, CDP, Java, APIs, and OpenShift in an agile environment,

Qualifications

• Bachelor's Degree or 4 additional years of experience in lieu of a degree.
• 6 years of software development experience with depth in specified technologies.
• Enterprise level Salesforce development experience in Apex, Visualforce & LWC.
• Experience with Salesforce REST and Bulk APIs and integration knowledge.
• 4 years delivering technology solutions across the software development lifecycle including leading code/design reviews.
• Proven ability to troubleshoot production issues and implement creative, scalable solutions.

Responsibilities

• Design, develop, code, and test complex solutions across multiple technologies.
• Lead code/design reviews and communicate updates to stakeholders.
• Develop complex algorithms to solve business needs.
• Investigate and resolve complex application and system issues through end-to-end troubleshooting.
• Mentor engineers and influence architectural direction and quality standards.
• Identify performance issues and optimize solutions, addressing technical debt.
• Ensure risk, security, and compliance requirements are met across systems.

Skills

Salesforce development

Apex

Visualforce

LWC

REST APIs

OpenShift

Java

Education

Bachelor's Degree or 4 additional years of experience

Tools

Salesforce DX

Gradle

Maven

Git

GitLab CI

OpenShift

Job description

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

As a dedicated Salesforce CRM Software Engineer Senior, you will join a dynamic, startup-minded team within the Investment Experience Technology organization at USAA, part of the Technology group. Collaborate with a strong team to deliver scalable, high-quality software. This is your opportunity to be part of a mission-driven company while working in an agile, fast-paced environment that values innovation and bold thinking.

You'll work with a modern tech stack, including Salesforce CRM & CDP, Java, APIs, OpenShift, and a wide range of USAA technologies-to help build the next generation of investment solutions. Our goal? To deliver differentiated, digital-first experiences that empower both our members and financial advisors with seamless, intelligent, and scalable tools.

You will lead solutioning and development to deliver a new LOB to serve our member's financial needs and play a pivotal role in shaping the technical direction of our new investment services line of business. You will mentor a team of highly skilled engineers, drive technical excellence, and ensure the delivery of innovative, scalable solutions.

Provides support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX or Plano, TX. Relocation assistance is not available for this position.

What you'll do:

• Design, develop, code, and test complex tactical as well as strategic technical solutions across many technologies, including emerging technologies, to integrate existing systems and tools, collaborating with Engineers or Architects within their team/department and occasionally outside of their domain.
• Lead code/design reviews and communicates updates to stakeholders with team to ensure smooth daily operations and accurate planning.
• Develop complex algorithms to solve business needs.
• Investigates and resolves complex application and system technical problems and production issues by directing troubleshooting of end-to-end solutions.
• Mentors engineers, coaches engineers on design, development, and maintenance of systems; Reviews teammates' code.
• Influence and help shape the future of their specific domain's architecture and quality standards and understand, identify, measure across entire solution.
• Identify system performance issues, to include technical debt, and optimize solution.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree.
• 6 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s).
• Enterprise level experience with Salesforce development in Apex, Visualforce & LWC.
• Experience with Salesforce REST and Bulk APIs, along with integration knowledge.
• 4 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews.
• Demonstrated experience researching technical issues and generating creative/innovative solutions.
• Demonstrated experience addressing production issues by troubleshooting applications and systems.
• Experience articulating technical challenges and solutions.
• Demonstrate strong knowledge of security coding practices and secure system fundamentals.
• Demonstrated experience working with cloud technologies and tools.

What sets you apart:

• US military experience through military service or a military spouse/domestic partner
• Working experience with development tools like Salesforce DX, build frameworks such as Gradle or Maven, Software Version control systems based on GIT and CI/CD frameworks based on GitLab CI
• Experience with test-driven development and automated testing frameworks
• Strong knowledge with OpenShift, Salesforce CRM, CDP, Financial Serv