Salesforce Consultant

ELYON International; Washington (District of Columbia); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Paid sick leave

Medical/Dental (optional)

401 (k) Retirement Plan (optional)

Employer Paid Life Insurance

Employer Paid Short Term Disability

Optional Life Insurance

Job summary

ELYON International is seeking an experienced Salesforce Consultant to design, implement, and continuously improve Salesforce solutions for a large federal healthcare modernization program. You will bridge business stakeholders and technical teams, translating requirements into effective Salesforce solutions and ensuring alignment with governance and security standards.

You will work with admins, developers, architects, product owners, and analysts throughout the solution lifecycle, supporting

Qualifications

• Bachelor's degree in IT, CS, Business, Info Systems or related field, or equivalent experience.
• 4+ years of Salesforce implementation/consulting/administration experience.
• Hands-on experience configuring Salesforce solutions.
• Strong understanding of Salesforce objects, relationships, security, automation, reports, and dashboards.
• Experience with Salesforce Flow and declarative capabilities.
• Experience translating business requirements into tech solutions.

Responsibilities

• Gather, analyze, and document Salesforce requirements with stakeholders.
• Translate business needs into functional requirements, user stories and flows.
• Configure Salesforce using declarative features and workflows.
• Lead requirements workshops and solution design discussions.
• Develop reports, dashboards for decision support.
• Collaborate with developers/architects on integrations or custom work.
• Recommend best practices and automation opportunities.
• Support UAT, releases, and production implementations.
• Assist with data migration, validation, and reconciliation.
• Aid user adoption through documentation and training.
• Participate in Agile ceremonies and sprint planning.
• Assist with production troubleshooting and platform improvements.
• Ensure Salesforce solutions meet federal security, privacy, accessibility, and governance requirements.

Skills

Salesforce experience

Declarative config

Requirements gathering

UAT support

Agile methodologies

Education

Bachelor's degree or equivalent

Tools

Salesforce Flow

Job description

Position Summary

We are seeking an experienced Salesforce Consultant to support the design, configuration, implementation, and continuous improvement of Salesforce solutions for a large-scale federal healthcare modernization program.

The Salesforce Consultant will serve as a bridge between business stakeholders and technical delivery teams, helping translate complex operational requirements into effective Salesforce solutions. This individual will work closely with Salesforce Administrators, Developers, Architects, Product Owners, Business Analysts, and program stakeholders throughout the solution lifecycle.

Key Responsibilities

• Partner with business and technical stakeholders to gather, analyze, and document Salesforce requirements.
• Translate business needs into functional requirements, user stories, process flows, and Salesforce solution recommendations.
• Configure and enhance Salesforce solutions using declarative platform capabilities.
• Facilitate requirements workshops, discovery sessions, and solution design discussions.
• Configure objects, fields, page layouts, record types, validation rules, workflows, and Salesforce Flow.
• Develop reports, dashboards, and analytics to support business and operational decision-making.
• Collaborate with Salesforce Developers and Architects on solutions requiring custom development or complex integrations.
• Recommend Salesforce best practices and identify opportunities to improve business processes through platform automation.
• Support user acceptance testing (UAT), defect resolution, release readiness, and implementation activities.
• Assist with data migration, data validation, data quality, and reconciliation activities.
• Support user adoption through documentation, training materials, and knowledge transfer.
• Participate in Agile ceremonies, including backlog refinement, sprint planning, demonstrations, and retrospectives.
• Support production troubleshooting and continuous platform improvement.
• Ensure Salesforce solutions align with applicable federal security, privacy, accessibility, and governance requirements.

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business, Information Systems, or a related discipline, or equivalent relevant experience.
• 4+ years of Salesforce implementation, consulting, administration, business analysis, or related platform experience.
• Hands-on experience configuring Salesforce solutions.
• Strong understanding of Salesforce objects, relationships, security, automation, reports, and dashboards.
• Experience with Salesforce Flow and other declarative platform capabilities.
• Demonstrated experience gathering and translating business requirements into technology solutions.
• Experience developing functional requirements, user stories, and acceptance criteria.
• Experience supporting UAT, releases, and production implementations.
• Understanding of Agile software delivery practices.
• Strong analytical, problem-solving, documentation, and communication skills.
• Ability to collaborate effectively with technical teams and business stakeholders.
• Ability to meet applicable federal background investigation requirements.

Preferred Qualifications

• Experience supporting federal government, federal healthcare, or health IT environments.
• Experience with enterprise-scale Salesforce implementations.
• Experience with Salesforce Service Cloud, Experience Cloud, Health Cloud, or Government Cloud.
• Experience supporting Salesforce integrations and data migration initiatives.
• Familiarity with APIs, integration concepts, and enterprise application environments.
• Experience working in Agile or SAFe delivery environments.

Preferred Certifications

• Salesforce Certified Administrator
• Salesforce Certified Business AnalystSalesforce Platform App Builder
• Salesforce Service Cloud Consultant
• Salesforce Experience Cloud Consultant
• Other relevant Salesforce certifications
• Disclaimer: This position is contingent upon ELYON’s receipt of contract award, Government acceptance of the proposed candidate, completion of required onboarding, and continued contract funding.**

Benefits

• Paid sick leave
• Medical/Dental (optional)
• 401 (k) Retirement Plan (optional)
• Employer Paid Life Insurance
• Employer Paid Short Term Disability
• Optional Life Insurance

ELYON International, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.