Salesforce Architect

Delta System and Software Inc.; Town of Texas (WI); On-site; USD 150,000 - 210,000; Part time

Job summary

Delta System and Software Inc. is seeking a senior Salesforce Architect in Plano, TX, for a long-term contract.

The role leads design and implementation of Salesforce Service Cloud, Experience Cloud, and Omni-Channel while guiding cross-domain initiatives across backend services and cloud infrastructure. The ideal candidate has 12+ years of hands-on Salesforce development, deep integration expertise, and experience with CI/CD tools integrated with Salesforce.

Qualifications

• Bachelor's degree or equivalent experience providing a strong foundation in software engineering principles.
• 12+ years of hands-on Salesforce development experience with a proven track record of designing and operating large-scale, production-grade systems.
• Advanced expertise in Salesforce Service Platform technologies including Service Cloud, Experience Cloud, Agent force, Omni-Channel, Apex, Lightning Web Components, Omni Studio, and Salesforce Shield.
• Deep understanding of Salesforce integration patterns using REST, Bulk APIs, Platform Events, Streaming APIs, and middleware.
• Strong technical foundation in distributed systems, cloud-native architectures (preferably AWS), RESTful APIs, event-driven architectures, and microservices.
• Demonstrated ability to build scalable, reliable, and high-performance applications with a focus on operational excellence.
• Experience with CI/CD tools such as Copado or Harness integrated with Salesforce.
• Practical knowledge of observability, application security, compliance, and performance optimization.
• Exposure to GenAI-powered software development lifecycle practices, including AI-assisted development, testing, and code review.

Responsibilities

• Lead the design and implementation of Salesforce Service Cloud, Experience Cloud, Omni-Channel, and related technologies to create scalable, secure, and extensible platforms.
• Own complex, cross-domain technical initiatives spanning Salesforce, backend services, integrations, and cloud infrastructure.
• Drive architecture decisions and engineering best practices to ensure operational excellence, performance, and resilience.
• Collaborate closely with product, operations, and business stakeholders to translate requirements into robust technical solutions.
• Mentor and influence engineering teams through design reviews, pair programming, and architectural guidance.
• Innovate by integrating emerging AI-powered development tools and automation into the software lifecycle.
• Ensure platform security, compliance, and observability through thoughtful design and implementation.

Skills

Salesforce development

Service Cloud

Experience Cloud

Apex

Lightning Web Components

Omni Channel

Omni Studio

Salesforce Shield

REST APIs

Streaming APIs

Middleware

AWS

Copado

Harness

Observability

Security

Compliance

Performance optimization

GenAI practices

Distributed systems

Education

Bachelor's degree or equivalent

Tools

Copado

Harness

AWS

Job description

Role: Salesforce Architect

Location: Plano, TX

Position Duration: Long Term Contract

Job Description

• Lead the design and implementation of Salesforce Service Cloud, Experience Cloud, Omni-Channel, and related technologies to create scalable, secure, and extensible platforms.
• Own complex, cross-domain technical initiatives spanning Salesforce, backend services, integrations, and cloud infrastructure.
• Drive architecture decisions and engineering best practices to ensure operational excellence, performance, and resilience.
• Collaborate closely with product, operations, and business stakeholders to translate requirements into robust technical solutions.
• Mentor and influence engineering teams through design reviews, pair programming, and architectural guidance.
• Innovate by integrating emerging AI-powered development tools and automation into the software lifecycle.
• Ensure platform security, compliance, and observability through thoughtful design and implementation.

What you bring

• Bachelor's degree or equivalent experience providing a strong foundation in software engineering principles.
• 12+ years of hands-on salesforce development experience with a proven track record of designing and operating large-scale, production-grade systems.
• Advanced expertise in Salesforce Service Platform technologies including Service Cloud, Experience Cloud, Agent force, Omni-Channel, Apex, Lightning Web Components, Omni Studio, and Salesforce Shield.
• Deep understanding of Salesforce integration patterns using REST, Bulk APIs, Platform Events, Streaming APIs, and middleware.
• Strong technical foundation in distributed systems, cloud-native architectures (preferably AWS), RESTful APIs, event-driven architectures, and microservices.
• Demonstrated ability to build scalable, reliable, and high-performance applications with a focus on operational excellence.
• Experience with CI/CD tools such as Copado or Harness integrated with Salesforce.
• Practical knowledge of observability, application security, compliance, and performance optimization.
• Exposure to GenAI-powered software development lifecycle practices, including AI-assisted development, testing, and code review.