Salesforce Architect

Clientell; Norman, Northern (OK, KY); Hybrid; USD 115,000 - 130,000; Full time

Job summary

OU Education Services in Norman, Oklahoma, is seeking a Salesforce Architect to own the Salesforce architecture, design, and integrations. You will translate business requirements into scalable, secure solutions, define platform standards, and guide partners to maintain long-term platform integrity.

You will collaborate with IT leadership, enrollment, marketing, data, and PMO to ensure architecture decisions are well-structured and supported across the organization.

Qualifications

• Significant experience designing and delivering enterprise Salesforce solutions.
• Strong knowledge of Salesforce architecture, including data modeling, automation, security, sharing, integrations, and development patterns.
• Experience translating complex business requirements into structured technical solutions.
• Experience designing Salesforce integrations using APIs, middleware, batch processing, or event-driven approaches.
• Ability to assess feasibility, scalability, and architectural risk.

Responsibilities

• Own Salesforce technical architecture and solution design for major initiatives and releases.
• Define and maintain standards for data models, automation, security, customization, and development.
• Evaluate architectural options and tradeoffs before implementation.
• Lead integration design for Salesforce with APIs and middleware.
• Guide vendors and delivery teams to ensure alignment with architecture and long-term ownership.

Skills

Salesforce architecture

Data modeling

Automation

Integrations

Security

Education

Salesforce certifications

Tools

APIs

Middleware

Job description

# Salesforce ArchitectOU Education ServicesRemoteNorman, Oklahoma$115,000 - $130,000 a year### Shape the Future of Online Learning with OU Education ServicesOU Education Services (OUES) is a nonprofit corporation established to manage and expand online learning for the University of Oklahoma System. As a growing education technology organization, we partner with the University to design, market, enroll, and support innovative online programs that expand access to high-quality education and improve learner outcomes.At OUES, we believe the best decisions are informed by trusted data, thoughtful collaboration, and a relentless focus on student success. As our organization grows, analytics is becoming a strategic capability that influences every stage of the learner lifecycle and every major organizational decision.### ### About the RoleOU Education Services is seeking a Salesforce Architect to serve as the internal technical owner for Salesforce architecture, solution design, and integrations involving the platform.Reporting within Information Technology, this role is responsible for ensuring Salesforce solutions are scalable, secure, supportable, and aligned with OUES’s broader technology environment. The Salesforce Architect translates business and product requirements into sound technical designs, establishes platform standards, guides implementation partners, and protects the long-term integrity of the Salesforce environment.This role works closely with IT leadership, Product Ownership, Operations, Enrollment, Marketing, Data, PMO, Salesforce administrators, developers, vendors, and implementation partners. The position ensures Salesforce decisions are well structured, integrations are designed appropriately, technical tradeoffs are understood, and OUES retains ownership of its platform architecture.This is an IT individual contributor role with high ownership and clear accountability for Salesforce technical direction, solution quality, and long-term maintainability.## Key Responsibilities### ### Own Salesforce Architecture and Solution Design1. Own Salesforce technical architecture and solution design across major initiatives and releases2. Translate business capabilities and product requirements into scalable, secure, and supportable Salesforce solutions3. Define and maintain standards for data models, automation, security, customization, and development4. Determine when to use native Salesforce functionality, configuration, custom development, integration, or another platform5. Evaluate architectural options, constraints, risks, and tradeoffs before implementation6. Identify decisions that must be structurally correct early and capabilities that can be safely deferred### ### Lead Salesforce Integration Design1. Own technical design for integrations into and out of Salesforce2. Define appropriate integration approaches using APIs, middleware, batch processing, event-driven patterns, and vendor-managed interfaces3. Partner with enterprise data and integration teams to establish system-of-record, data ownership, synchronization, and dependency approaches4. Ensure Salesforce integrations include appropriate monitoring, error handling, reconciliation, and recovery5. Maintain visibility into Salesforce dependencies across connected systems### ### Protect Platform Quality and Maintainability1. Review solution designs, configurations, automations, custom development, and integration approaches2. Challenge requirements or recommendations that introduce unnecessary complexity, customization, or technical debt3. Establish technical standards for Salesforce environments, releases, deployments, and change management4. Maintain visibility into architectural decisions, platform risks, and technical debt5. Ensure Salesforce solutions remain understandable, supportable, and owned by OUES6. Contribute to architecture documentation, solution designs, integration inventories, decision logs, and implementation runbooks### ### Guide Vendors and Delivery Teams1. Provide technical direction to Salesforce administrators, developers, vendors, and implementation partners2. Review vendor proposals, technical recommendations, and implementation deliverables3. Ensure external partners build against OUES architecture, standards, and long-term ownership needs4. Serve as the technical point of escalation for Salesforce architecture, platform design, and integrations involving Salesforce5. Support release readiness by validating technical dependencies, assumptions, environment needs, migration considerations, and implementation risks### ### Partner Across the Enterprise1. Partner with Product Ownership to ensure technical solutions support business outcomes, roadmap priorities, and phased delivery2. Partner with Operations, Enrollment, and Marketing teams to understand workflows, business needs, and platform requirements and simplify Salesforce design where possible3. Partner with Data and IT teams on Salesforce integration with Microsoft Fabric, analytics, reporting, governance, and future AI capabilities4. Partner with PMO and delivery teams to identify technical dependencies, sequencing risks, and decisions requiring escalation---## Qualifications Required1. Significant experience designing and delivering enterprise Salesforce solutions2. Strong knowledge of Salesforce architecture, including data modeling, automation, security, sharing, integrations, and development patterns3. Experience translating complex business requirements into structured technical solutions4. Experience designing Salesforce integrations using APIs, middleware, batch processing, or event-driven approaches5. Strong understanding of configuration, automation, custom development, and integration tradeoffs6. Experience with Salesforce environments, releases, deployment practices, and change management7. Ability to assess technical feasibility, scalability, supportability, and architectural risk8. Strong communication skills with the ability to explain technical decisions and tradeoffs to technical and non-technical stakeholders9. Demonstrated ability to challenge assumptions and recommend simpler, more sustainable approaches---## Qualifications Preferred1. Salesforce Education Cloud or other Salesforce solutions supporting enrollment, student lifecycle, or service operations2. Complex higher education or multi-system enterprise environments3. Microsoft Fabric, Azure, or similar data and integration platforms4. Environments where Salesforce operates as one part of a broader enterprise ecosystem5. Implementation partners, third-party vendors, and complex Salesforce delivery programs6. Architecture decision records, release readiness, and documentation practices that improve long-term supportability7. Salesforce architecture certifications or equivalent demonstrated experience