Salesforce Agentforce Developer

Cognizant; Hartford (CT); Hybrid; USD 95,000 - 145,000; Full time

Job summary

Cognizant Technology Solutions Corporation seeks an experienced Salesforce Agentforce Developer to join our team. You will design, develop, and support Salesforce solutions, including Agentforce AI features such as Einstein Bots and Next Best Action, across an enterprise Salesforce environment.

The role collaborates with onshore and offshore teams in an Agile setting. The position is hybrid, requiring 2–3 days per week in Hartford, CT, with health and wellbeing programs supporting work-life

Qualifications

• 5+ years of hands-on Salesforce development experience (LWC, Apex, Aura).
• Strong understanding of Salesforce architecture and best practices.
• Experience with Salesforce AI tools: Agentforce, Einstein Bots, Prediction Builder, Next Best Action.
• Experience in Agile environments; SAFe preferred.
• Excellent communication and collaboration skills.
• Experience with onshore/offshore support models.

Responsibilities

• Design, develop, test, and implement scalable Salesforce solutions.
• Build custom Salesforce functionality using LWC, Apex, and Aura Components.
• Build AI-enabled Salesforce solutions leveraging Agentforce, Einstein Bots, Prediction Builder, and Next Best Action.
• Troubleshoot complex Salesforce issues using platform logs, debugging, and monitoring tools.
• Perform application performance analysis and tuning to ensure scalable and reliable solutions.
• Follow Salesforce architecture, development standards, security guidelines, and platform best practices.
• Participate in Agile ceremonies, sprint planning, code reviews, testing, and production releases.
• Collaborate effectively with business stakeholders, technical teams, and offshore development/support teams.
• Support Salesforce deployment and release management activities using CI/CD and automation tools.

Skills

Salesforce development

LWC

Apex

Aura Components

Agile / SAFe

Communication

Tools

GitHub

RTC

Copado

AutoRABIT

Force.com IDE

Job description

Salesforce Agentforce Developer

Role Overview

We are seeking an experienced Salesforce Agentforce Developer to join our team supporting a large-scale enterprise Salesforce environment. The ideal candidate will bring strong hands-on Salesforce development experience along with exposure to Salesforce Agentforce and AI capabilities, including Einstein Bots, Prediction Builder, and Next Best Action.

This role will focus on designing, developing, enhancing, and supporting Salesforce solutions while collaborating closely with both onshore and offshore teams in an Agile delivery environment

Work model

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 2 to 3 days a week in a client or Cognizant office in Hartford - CT. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

Key Responsibilities

• Design, develop, test, and implement scalable solutions on the Salesforce platform.
• Develop custom Salesforce functionality using Lightning Web Components (LWC), Apex, and Aura Components.
• Build and enhance AI-enabled Salesforce solutions leveraging Agentforce, Einstein Bots, Prediction Builder, and Next Best Action.
• Troubleshoot complex Salesforce issues using platform logs, debugging, and monitoring tools.
• Perform application performance analysis and tuning to ensure scalable and reliable solutions.
• Follow Salesforce architecture, development standards, security guidelines, and platform best practices.
• Participate in Agile ceremonies, sprint planning, code reviews, testing, and production releases.
• Collaborate effectively with business stakeholders, technical teams, and offshore development/support teams.
• Support Salesforce deployment and release management activities using CI/CD and automation tools.

Required Qualifications

• 5+ years of hands-on Salesforce development experience, including LWC, Apex, and Aura.
• Strong understanding of Salesforce platform architecture and best practices.
• Experience with Salesforce AI tools, including Agentforce, Einstein Bots, Prediction Builder, and Next Best Action.
• Proficiency in debugging and performance tuning using Salesforce logs and monitoring tools.
• Experience working in Agile environments; SAFe methodology experience is preferred.
• Strong communication and collaboration skills.
• Experience working in an onshore/offshore support model and collaborating with offshore teams.

Preferred Qualifications

• Experience with Force.com IDE, Apex Data Loader, ANT, Copado, and AutoRABIT.
• Experience with GitHub, RTC, and automation tools.

Salary and Other Compensation:

The annual salary for this position is between $95,00– $145,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.