Salesforce Administrator, CPQ

Abnormal; United States; On-site; USD 107,000 - 154,000; Full time

Job summary

Abnormal AI is seeking a Salesforce Administrator to own our Salesforce CPQ platform and the requirements intake process for incoming Salesforce requests. You’ll configure CPQ, manage pricing/quoting workflows, and serve as the primary CPQ support contact for end users.

You will own intake from initial ask to scoped ticket, route work, and ensure smooth progress across Sales Operations and Marketing Ops. This role emphasizes AI‑driven efficiency and cross‑functional collaboration.

Qualifications

• 3–5 years of hands‑on Salesforce Administration experience including CPQ in production
• Hands‑on Salesforce CPQ configuration experience: rules, bundles, approvals
• Experience with quote‑to‑cash workflows and contract/e-signature tools
• Strong requirements‑gathering and scoping skills to translate requests into actionable tickets
• Comfort owning a process end-to-end from intake to routing/prioritization

Responsibilities

• Own end-to-end Salesforce CPQ configuration: product rules, price rules, bundles, and approval flows
• Manage quote-to-cash workflows, including contract generation and e-signature integrations
• Serve as the primary point of contact for CPQ end users with troubleshooting, enablement, and documentation
• Own the requirements intake process for incoming Salesforce administrative requests: gather requirements, scope complexity, route or prioritize work
• Handle intake and resolution of low-complexity Salesforce configuration requests to keep quick wins from accumulating in backlog
• Use AI-assisted tooling to speed up requirements gathering, documentation, and solution scoping
• Partner cross-functionally with Sales Operations, Marketing Operations, and other Salesforce admins to move requests from ask to resolution

Skills

Salesforce Administration

CPQ configuration

Requirements gathering

End-to-end process ownership

AI-assisted tooling

Education

Bachelor's degree or equivalent

Tools

DocuSign

SpotDraft

Job description

Abnormal AI is looking for a Salesforce Administrator to own our Salesforce CPQ platform and manage the requirements intake process for incoming Salesforce requests. You'll be the front door for new requests: gathering requirements, scoping complexity, and routing work to the right owner, while also owning CPQ configuration and quote-to-cash workflows end to end.

This role blends two things: deep ownership of CPQ, and ownership of the intake process itself. You're the person who takes a request from a raw ask to a scoped, actionable ticket, and you're also the specialist who configures and maintains the pricing and quoting engine our sales team runs on every deal.

What You'll Do

• Own end-to-end Salesforce CPQ configuration: product rules, price rules, bundles, and approval flows.
• Manage quote-to-cash workflows, including contract generation and e-signature integrations.
• Serve as the primary point of contact for CPQ end users, providing troubleshooting, enablement, and documentation.
• Own the requirements intake process for incoming Salesforce administrative requests: gather requirements, scope complexity, and route or prioritize work appropriately.
• Handle intake and resolution of low-complexity Salesforce configuration requests directly, keeping quick wins from adding to the broader backlog.
• Use and evolve AI-assisted tooling to speed up requirements gathering, documentation, and solution scoping.
• Partner cross-functionally with Sales Operations, Marketing Operations, and other Salesforce administrators to keep requests moving smoothly from ask to resolution.

AI Forward Hiring

This role is expected to use AI as a core part of how the work gets done, not just to be aware of it. You'll actively use and extend AI-assisted tooling to speed up requirements gathering, documentation, and solution scoping — treating it as a lever to move requests faster, not a novelty. Strong candidates can point to concrete examples of using AI tools to move faster and produce more thorough, reliable work, not just experimenting with them.

Must Have Skills

• 3–5 years of hands‑on Salesforce Administration experience, including CPQ configuration in a production environment
• Hands‑on Salesforce CPQ configuration experience: product rules, price rules, bundles, and approval flows
• Experience with quote‑to‑cash workflows and contract/e‑signature tools (e.g., DocuSign, SpotDraft)
• Strong requirements‑gathering and scoping skills — able to translate ambiguous requests into clear, actionable tickets
• Comfort owning a process end-to-end, from initial intake conversation through routing and prioritization

Nice to Have Skills

• Salesforce CPQ Specialist certification or experience implementing CPQ Systems (Nue.io, Conga, Dealhub, etc.)
• Experience supporting Sales, Marketing Operations, or RevOps stakeholders directly
• Familiarity with AI‑assisted requirements‑gathering or documentation tools
• Bachelor's degree or equivalent experience

#LI-PP1

Actual compensation will be determined based on several non‑discriminatory factors including skills, experience, qualifications, and geographic location.
In addition to base salary, this role may be eligible for bonus or incentive compensation, equity, and a comprehensive benefits package.

Base salary range:

$107,100 — $154,000 USD

A note on AI in our process:

Abnormal AI uses AI-assisted tools to help our recruiting team prepare for candidate interviews. These tools analyze resume content and role requirements to suggest interview questions and areas for the interviewer to explore.They do not make hiring decisions or screen candidates automatically. Every decision about a candidacy is made by a person. Further, if your application is successful and Abnormal AI makes a conditional offer of employment, we will carry out pre‑employment checks which must be successfully completed to progress to a final offer. All processes and pre‑employment checks are in line with prevailing legislation and Abnormal AI's policies relevant to our security and privacy standards.

Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here . If you would like more information on your EEO rights under the law, please click here.

As part of Abnormal AI's secure hiring practices, we conduct video interviews and validate applicants at various stages through our recruitment process. Further, if your application is successful and Abnormal AI makes a conditional offer of employment, we will carry out pre‑employment checks which must be successfully completed to progress to a final offer. All processes and pre‑employment checks are in line with prevailing legislation and Abnormal AI's policies relevant to our security and privacy standards.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Abnormal’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

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Compensation Disclaimer: The base salary range for this position is dependent on the candidate's experience, skills, qualifications, and location. The actual offer may vary. In addition to base salary, this role is eligible for equity, annual bonus, and benefits. Equal Employment Opportunity: Abnormal Security is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Privacy: By submitting your application, you agree to the processing of your personal data in accordance with our Privacy Policy .