Salesforce Administrator

GiftTree; Vancouver (WA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

401(k) plan

Employee discount on all premium gift offerings

Job summary

GiftTree in Vancouver, Washington, seeks a skilled Salesforce Administrator to manage daily operations of our Salesforce instance. Your role will involve designing automations, collaborating with teams, and maintaining database structures.

The ideal candidate has over 3 years of experience and holds the Salesforce Certified Administrator credential. Benefits include medical coverage, paid time off, and employee discounts on premium gifts.

Qualifications

• 3+ years of hands-on experience as a dedicated Salesforce Administrator.
• Experience in retail, e-commerce, or logistics is a major plus.
• Ability to translate technical jargon into simple concepts for team members.

Responsibilities

• Manage day-to-day administration of the Salesforce instance.
• Design, build, and maintain business automations using Flow Builder.
• Collaborate with Sales, Marketing, and Operations teams.

Skills

Salesforce Administration

Problem Solving

Communication

Education

Salesforce Certified Administrator

Advanced Admin certification

Platform App Builder certification

Job description

What You'll Do

Manage day-to-day administration of our Salesforce instance, including user setup, roles, profiles, permission sets, and data hygiene protocols.

• Design, build, and maintain complex business automations using Flow Builder to streamline customer journeys and operations.
• Collaborate closely with our Sales, Marketing, and Operations teams to gather business requirements and translate them into functional technical solutions.
• Maintain clean database structures, managing data imports, deduplication efforts, and monitoring syncs between Salesforce and e-commerce platforms.
• Create and optimize custom reports, dashboards, and views to give leadership real-time visibility into performance KPIs.
• Troubleshoot system bugs, handle tier-2 user support, and manage regular platform regression testing during Salesforce release cycles.
• Provide documentation and training for end-users to drive high platform adoption and ensure the team is getting the most out of our tools.
• Evaluate, test, and implement third-party applications from the AppExchange to expand platform capabilities.

Who You Are

• 3+ years of hands‑on experience as a dedicated Salesforce Administrator (experience in retail, e-commerce, or logistics environments is a major plus).
• Hold an active Salesforce Certified Administrator credential. Additional certifications (Advanced Admin, Platform App Builder, or Business Analyst) are highly desirable.
• Problem solver who loves digging into business processes and improving them.
• Great communicator who can translate technical jargon into simple concepts for non‑technical team members.

Benefits

• Medical, dental, and vision coverage.
• Paid time off and 401(k) plan.
• Employee discount on all premium gift offerings.
• Creative, collaborative culture focused on bringing joy to people.

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