Salesforce Administrator

Dealer Tire LLC; United States; On-site; USD 82,000 - 92,000; Full time

Benefits offered by this job

Paid time off

Medical

Dental

Vision

401k match (50% on the dollar up to 7%

Job summary

Dealer Tire is seeking a Salesforce Administrator to translate user stories into Salesforce solutions, design and deploy custom functionalities, and automate processes using Flow. You will support production deployments, advise stakeholders, and maintain system documentation.

Bachelor's degree or equivalent experience required, with 3+ years in Salesforce administration. Base pay ranges from $82,000 to $92,000, with potential eligibility for bonuses.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 3+ years of experience with the Salesforce Platform as Salesforce Admin.
• Experience or certifications in Salesforce Administration.

Responsibilities

• Translate user-stories and requirements into Salesforce solutions.
• Collaborate to design, build, and implement custom functionality.
• Implement new business process automations using Flow.
• Provide Tier 2 support for Salesforce platform issues.
• Create and maintain documentation on Salesforce implementations.

Skills

Salesforce Platform

Salesforce Admin

Salesforce Certifications

Independent Work

Education

Bachelor’s Degree or equivalent work experience

Tools

Salesforce Flow

Job description

Who We Are

We’re Dealer Tire, a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH. We’re laser focused on helping the world’s largest and most trusted auto manufacturers grow their tire business—in fact, we’ve sold more than 60 million tires to date. We’re a thriving company, and we’re looking for driven individuals to join our team. That’s where you come in!

Base Pay Range: $82,000-$92,000

Responsibilities

• Translate user-stories and requirements into solutions using functionality of the Salesforce platform.
• Collaborate with team members to design, build, and implement custom functionality.
• Implement new business process automations using Flow.
• Work with customers and partners to user-acceptance test solutions and deploy them to Production from lower environments.
• Provide Tier 2 support for Salesforce platform issues.
• Update existing customizations to address new business needs.
• Create and maintain documentation on Dealer Tire’s implementation & customizations of Salesforce.
• Participate in and lead demos of functionality to stakeholders.
• Evaluate Spring/Summer/Winter releases and regression-test new functionality/critical-updates.
• Integrate data and process between Salesforce and other business systems using established patterns.
• Assist business users with creation of reports, data import/export and other analyses.
• Help manage user provisioning - e.g., user-account-settings, permission sets, profiles, roles, and associated security.
• Respond to issues related to platform health and help monitor usage patterns based on defined service levels and elevate anomalies.
• Other Duties as Assigned.

Position Requirements

• Bachelor’s Degree or equivalent work experience
• 3+ years of experience with the Salesforce Platform as Salesforce Admin Salesforce Administrator Certifications or equivalent Salesforce Admin experience
• Ability to work independently on projects assigned with minimal supervision
• Ability to balance "best practices" with the needs of the business
• Resilience to changing deadlines and priorities
• Familiarity with separation of concerns, user-acceptance testing, and deploying solutions from sandboxes to staging and production environments
• Strong interest in the Salesforce platform
• Empathy for the end-user
• Above average attention to detail
• Thoughtfulness in their design-decisions
• Eagerness to learn new technologies, methodologies, etc.
• Competencies Required Agility Collaboration Customer Focus Dependability Initiative Learning Agility

Physical Job Requirements

Work in front of a computer screen for long periods of time

Travel as necessary, < 10%

Drug Policy

Dealer Tire is a drug-free environment. All applicants being considered for employment must pass a pre-employment drug screening before beginning work.

Why Dealer Tire

An amazing opportunity to join a growing organization, built on the efforts of hard working, innovative, and team-oriented people. The compensation offered for this position will depend on qualifications, experience, and geographic location. The total compensation package may also include commission, bonus or profit sharing. Sign on bonus is subject to state and local laws, terms and conditions, including employment status and length-of-service requirements.

• Paid time off
• Medical
• Dental
• Vision
• 401k match (50% on the dollar up to 7% of employee contribution)

EOE Statement

Dealer Tire is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.

*ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dealer Tire’s Human Resources Department to discuss your specific needs. Please feel free to contact us at 1-800-933-2537 x6550.

Legal Documents

If seeking employment in the United Stated, please see the following notices: Federal and State Required Postings Steeped in integrity and tradition, we’ve been owned and operated by the Mueller family since 1918. By dedicating ourselves to automotive manufacturers and their dealers, we took a different approach to the tire business. With innovative programs designed to increase customer satisfaction, safety, and retention, we’ve made it easy and profitable for them to grow their businesses while making people safer on the road.