Salesforce Administrator

Penbrothers; Sheridan (WY); Remote; USD 60,000 - 100,000; Full time

Job summary

An innovative remote talent management partner is seeking a skilled Salesforce Administrator to join their dynamic team. This role involves executing projects related to Salesforce configuration, customization, and implementation, while collaborating with internal stakeholders to develop solutions that meet business objectives. The ideal candidate will have a strong background in Salesforce administration, excellent communication skills, and a passion for delivering quality service. This is a fantastic opportunity to make a meaningful impact in fast-growing startups while working from the comfort of your home.

Benefits

Meaningful work & growth opportunities

Valuing employees as greatest asset

Global reach with local impact

Supporting global startups

Qualifications

• 3+ years of Salesforce experience with a focus on administration.
• Salesforce Administrator Certification is required.

Responsibilities

• Administer Salesforce to support business needs and maximize features.
• Design and implement innovative solutions for business requirements.

Skills

Salesforce Administration

Salesforce Flow

Communication Skills

Client Service Skills

Critical Thinking

Adaptability

Education

Salesforce Administrator Certification

Job description

SERV2554

About Penbrothers

Penbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.

About the Role:

This role reports to the Director of Technology Services and Applications and is responsible for executing projects involving the configuration, customization, and implementation of Salesforce applications and third-party integrations. Additional responsibilities include maintaining systems and collaborating with internal stakeholders and team members to develop innovative solutions that support business objectives, strategies, and continuous improvement processes. A successful Salesforce Administrator will exemplify and promote our client’s values of delivering quality service and recommendations to all associates and clients.

Work hours: 9:00 PM to 6:00 AM PH Time

Work setup: Remote

What you’ll do:

1. Administer Salesforce to support business needs and growth by maximizing Salesforce features, implementing system upgrades, and improving efficiency.
2. Review and analyze current Salesforce processes to implement change management initiatives that enhance user experience and productivity.
3. Design and implement innovative solutions to support new business requirements from internal stakeholders for both new and existing applications.
4. Maintain expertise by staying updated on industry best practices and new Salesforce features, providing recommendations for process improvements and efficiencies.
5. Document the current state of our Salesforce Org, including processes, security, objects, fields, and flows.
6. Perform administrative functions such as user account management, reports, dashboards, and routine tasks.
7. Support end-users with technical assistance and training; consult with internal stakeholders on new requirements and optimization of existing capabilities.
8. Analyze, design, evaluate, modify, test, and implement current and new software support systems across functional areas.
9. Clearly document Salesforce requirements, ensuring they are complete, consistent, concise, comprehensible, and traceable.

What You Bring:

1. 3+ years of Salesforce experience
2. Demonstrable experience with Salesforce Flow
3. Salesforce Administrator Certification
4. Excellent communication skills, both verbal and written
5. Outstanding client service skills, with prompt response to requests and issues
6. Adaptability to dynamic environments and shifting demands
7. Critical thinking and inquisitiveness to challenge the status quo and foster optimal outcomes
8. Ability to initiate and collaborate on projects
9. A self-starter capable of working remotely with a virtual team

This job description is not exhaustive; duties and responsibilities may change at any time without notice.

If you don't meet every requirement, we encourage you to apply. We value diversity, inclusion, and authenticity in our workplace, and you might be the right fit for this or other roles.

What You’ll Get:

At Penbrothers, we focus on creating positive employee experiences, fostering learning, and providing growth opportunities. You will have the chance to impact fast-growing startups and dynamic companies from your home.

• Meaningful work & growth opportunities
• Valuing our employees as our greatest asset
• Global reach with local impact
• Supporting global startups and creating Filipino jobs