Salesforce Administrator

Formerra; Chicago (IL); On-site; USD 70,000 - 110,000; Full time

Job summary

Formerra is seeking a Salesforce Administrator to manage and enhance the Salesforce platform across Clouds, partnering with stakeholders, developers, and end users to deliver scalable solutions and drive best practices.

Ideal candidates have 3+ years of Salesforce experience, an active Salesforce Administrator certification, and a track record of delivering data-driven improvements and integrations with ERP/eCommerce systems.

Qualifications

• Bachelor’s degree in business, information systems, computer science, marketing, or related field.
• 3+ years of Salesforce administration, configuration, or platform support.
• Active Salesforce Administrator certification or equivalent.

Responsibilities

• Administer and support the Salesforce platform across multiple Clouds.
• Configure users, security, permissions, and platform settings.
• Design and implement scalable Salesforce solutions using declarative tools.
• Build and maintain business automation using Salesforce Flow and related capabilities.
• Collaborate with stakeholders to gather requirements and deliver effective solutions.
• Support system integrations with ERP, eCommerce, marketing, and other applications.
• Develop reports, dashboards, and analytics to support decision-making.
• Promote data quality, governance, and platform adoption.
• Participate in testing, release management, and production support.

Skills

Salesforce Administration

Platform Configuration

Workflow Automation

Reporting & Dashboards

Data Governance

Education

Bachelor's degree

Tools

Salesforce Certification

Job description

Formerra is a preeminent distributor of engineered materials, connecting the world’s leading polymer producers with thousands of OEMs and brand owners across healthcare, consumer, industrial, and mobility markets. Powered by technical and commercial expertise, it brings a distinctive combination of portfolio depth, supply chain strength, industry knowledge, service, leading ecommerce capabilities, and ingenuity. The experienced Formerra team helps customers across multiple industries to design, select, process, and develop products in new and better ways – driving improved performance, productivity, reliability, and sustainability. To learn more, visit www.formerra.com .

Formerra leads in the market with the following key capabilities:

• Problem-solving mindset, based on ingenuity and backed by a skilled and experienced commercial team that brings differentiated insights across markets including healthcare, consumer, industrial and mobility
• Expansive material portfolio, including engineering thermoplastics and traditional polymers across leading material brands
• Integrated, long-standing relationships with leading, global suppliers
• Unparalleled and highly specialized technical, processing, and design support
• Regulatory-compliant material support and expertise

Position Summary

The Salesforce Administrator is responsible for administering, configuring, and enhancing the Salesforce platform to support business objectives across multiple Salesforce Clouds. This role partners with business stakeholders, subject matter experts, developers, and end users to design and deliver scalable solutions, improve business processes, and drive adoption of Salesforce best practices throughout the application lifecycle.

Key Responsibilities

• Administer and support the Salesforce platform across multiple Salesforce Clouds.
• Configure and maintain users, security, permissions, and platform settings.
• Design and implement scalable Salesforce solutions using declarative tools and platform best practices.
• Build and maintain business automation using Salesforce Flow and related platform capabilities.
• Collaborate with business stakeholders to gather requirements and deliver effective solutions.
• Support system integrations with ERP, eCommerce, marketing, and other enterprise applications.
• Develop reports, dashboards, and analytics to support business decision-making.
• Promote data quality, governance, and platform adoption.
• Participate in testing, release management, and production support.
• Evaluate new Salesforce features, AI capabilities, and platform enhancements for business value.
• Create user documentation and provide end-user training and support.
• Perform other duties as assigned.

Qualifications

Required

• Bachelor’s degree in business, information systems, computer science, marketing, or related field.
• 3+ years of Salesforce administration, configuration, or platform support experience.
• Active Salesforce Administrator certification or equivalent.

Preferred

• 5+ years of Salesforce administration.
• Additional Salesforce certifications.

Disclaimers:

• Legal authorization to work in the specified country is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
• The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
• It is the policy of Formerra that all employees are employed at the will of Formerra for an indefinite period and are subject to termination at any time, for any reason, with or without cause or notice. At the same time, employees may terminate their employment at any time and for any reason.
• Equal Opportunity Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, citizenship status, marital status or any other consideration prohibited by law or contract.