Salesforce Admin

Genius Sports; New York (NY); Hybrid; USD 140,000 - 150,000; Full time

Benefits offered by this job

Benefits plan

Office-first culture

Employee wellbeing support

Job summary

Genius Sports is seeking an experienced Salesforce Administrator to join the Business Systems team in New York. The role focuses on delivering high-performing Salesforce solutions that enhance marketing and sales efforts.

Key responsibilities include configuring automation processes, collaborating with stakeholders, and ensuring data quality across Salesforce. A minimum of 5 years in Salesforce administration and necessary certifications are required.

Competitive salary, benefits, and an office-first culture await the right candidate.

Qualifications

• Minimum 5 years of Salesforce administration experience.
• Strong communication skills for stakeholder engagement.
• Experience with Agentforce Revenue Management or similar.

Responsibilities

• Configure Agentforce and implement automation.
• Collaborate to streamline processes and improve pipeline management.
• Conduct training sessions for end-users to increase adoption.

Skills

Communication

Problem solving

Salesforce Administration

Data analysis

Education

Salesforce Certified Platform Administrator

Salesforce Certified App Builder

Sales Cloud Consultant

Tools

Agentforce

Marketing Cloud

Copado

Job description

Overview

Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalised than ever before. Learn more at geniussports.com.

The Role

Genius Sports is looking for an experienced Salesforce Administrator to join our Business Systems team supporting the delivery of scalable, secure, and high-performing Salesforce solutions. The Salesforce team is at the forefront for supporting this strategy, onboarding the extensive Genius Sports product catalog within Salesforce, driving commercial enablement, and activating our data to enrich and personalize our Marketing campaigns to drive growth.

What You’ll Do

Automation Expertise

• Proficient in Agentforce configuration enabling automation using natural language prompts.
• Proficient with Einstein Activity Capture and Conversational Insights and flows.

Pipeline Efficiency Enhancements

• Collaborate with stakeholders to improve pipeline efficiency by streamlining processes and improving automation through flows and out-of-the-box features to improve pipeline management and forecasting.
• Implement best practices for lead management, opportunity tracking, and sales forecasting.
• Maintain and scale Quote to Cash journeys in Agentforce Revenue Management.

Marketing Strategy Implementation

• Work closely with marketing teams to align Salesforce capabilities with marketing strategies.
• Familiarity with marketing automation, journey orchestration, personalisation, data segmentation and activation, CRM integration, event management, and campaign analytics.

Data Quality Assurance

• Monitor platform performance and ensure data quality by maintaining clean, accurate records, particularly as we roll out new capabilities.

User Training And Support

• Conduct training sessions for end-users to maximize adoption, engagement, and proficiency.
• Oversee all administrative functions within Salesforce, including the management of joiners, movers and leavers and associated access management.

Business Process Optimization

• Identify general opportunities for process improvement and recommend solutions.

Analytics Oriented

• Use Reports & Dashboards to monitor trends, identify opportunities and make data driven decisions.

What You’ll Bring

• A superb communicator, able to build strong relationships with stakeholders at all levels
• A strategic thinker and pragmatic problem solver, able to understand the outcomes that the business needs to see and work out the right order to do things
• An experienced Salesforce Administrator with a minimum of 5+ years' experience.
• A Salesforce Certified Platform Administrator, Platform App Builder, Sales Cloud Consultant.
• Experienced working with Agentforce Revenue Management or similar billing applications.
• Experienced working with Marketing Cloud (Marketing Cloud Next) or Account Engagement (Pardot).

It Will Be a Bonus If You Know

• A Salesforce Certified Agentforce Specialist and Data 360 Consultant or have experience working with Data 360 and Agentforce features.
• Experienced working with DevOps tools, such as Copado
• Experienced working Juro (Contract Generation) and Everstage (Commissions) or similar applications.

The salary for this role is based on an annualized range of $140,000 - $150,000 USD. This role will also be eligible to take part in Genius Sports Group\'s benefits plan.

We enjoy an ‘office-first’ culture and maximize opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role and location.

As well as a competitive salary and range of benefits, we’re committed to supporting employee wellbeing and helping you grow your skills, experience and career. Learn more about how rewarding life at Genius can be at Reward | Genius Sports.

Culture and Inclusion

One team, being brave, driving change. We strive to create an inclusive working environment, where everyone feels a sense of belonging and the ability to make a difference. Learn more about our values and culture at Culture | Genius.

Let us know when you apply if you need any assistance during the recruiting process due to a disability.