Salesfloor and Backroom Loader

Homesense; Charlotte (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking individuals who are passionate about delivering exceptional customer service in a retail environment. This role involves engaging with customers, maintaining store standards, and supporting a positive store culture. You'll have the opportunity to grow your career while being part of a diverse and collaborative team. With a focus on customer satisfaction and operational excellence, this position offers a chance to make a real impact in a vibrant work setting. Join a company that values your development and provides a supportive atmosphere for your career growth.

Benefits

Associate Discount

401(k) Contributions

Child Care Discounts

Pet Insurance

Referral Bonuses

Medical/Dental/Vision

Paid Parental Leave

Paid Holidays

Scholarship Program

Adoption Assistance

Qualifications

• Excellent customer service skills with a focus on satisfaction.
• Strong communication and organizational skills with attention to detail.

Responsibilities

• Engage with customers to deliver a highly satisfied experience.
• Maintain cleanliness and organization of the store environment.
• Support store shrink reduction goals and programs.

Skills

Customer Service Skills

Communication Skills

Organizational Skills

Attention to Detail

Multi-tasking Ability

Job description

Homesense

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

Opportunity: Grow Your Career

Responsible for delivering a highly satisfied customer experience by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store to support the needs of the business.

1. Model established customer experience practices with internal and external customers.
2. Support and embody a positive store culture through honesty, integrity, and respect.
3. Accurately ring customer purchases/returns and count change back to customers according to established procedures.
4. Promote credit and loyalty programs.
5. Maintain and uphold merchandising philosophy and follow established procedures and standards.
6. Process and prepare merchandise for the sales floor following company procedures and standards.
7. Participate in store recovery as needed throughout the day.
8. Maintain organizational, cleanliness, and recovery standards for the sales floor and the entire store.
9. Provide and accept recognition and constructive feedback.
10. Adhere to all labor laws, policies, and procedures.
11. Support store shrink reduction goals and programs.
12. Participate in safety awareness and maintain a safe environment.
13. Perform other duties as assigned.

Who We’re Looking For: You.

1. Possess excellent customer service skills.
2. Able to work a flexible schedule to support business needs.
3. Possess strong communication and organizational skills with attention to detail.
4. Capable of multi-tasking.
5. Able to respond appropriately to changes in direction or unexpected situations.
6. Capable of lifting heavy objects with or without reasonable accommodation.
7. Work effectively with peers and supervisors.
8. Retail customer experience preferred.

Benefits include:

Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable law. Reasonable accommodations are provided to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable law.

Address:

10828 Providence Rd Ste 200

Location:

USA HomeGoods Store 2028 Charlotte NC

This position has a starting pay range of $12.00 to $12.50 per hour. Actual pay depends on relevant skills, qualifications, and experience.