Sales Training Specialist II

TECHTRONIC INDUSTRIES MEXICO SA DE CV; Milwaukee (WI); On-site; MXN 1,086,000 - 1,448,000; Full time

Job summary

TECHTRONIC INDUSTRIES MEXICO SA DE CV is seeking a Sales Training Specialist II to support product training, onboarding, and early career experiences for the Milwaukee Sales Organization. The role focuses on enhancing training solutions that drive measurable business impact and requires collaboration with SMEs across functions.

Responsibilities include leading training courses, partnering with shared services to track programs, and improving learning plans within the LMS.

Qualifications

• 2–5 years experience in training, sales, marketing or related fields.
• Proficient in interpersonal, customer service, problem-solving and communication skills.
• Strong MS Office skills and experience with a content management or LMS system.

Responsibilities

• Supports critical training programs for the Milwaukee Sales Organization, focused on product training, onboarding, and early career experiences.
• Identify opportunities to improve existing training solutions.
• Facilitate and/or lead courseloads of sales training, including New Hire Jump Start, Red Culture Weeks, and train-the-trainer events.
• Represent Sales Training on key project teams.
• Partner with SMEs across functions to support the design and deployment of training solutions.
• Partner with T&D Shared Services to track and evaluate programs and courses.
• Supports needs analyses for key audiences.
• Supports learning plans and content in the Learning Management System.

Skills

Interpersonal skills

Customer service

Problem solving

Verbal communication

Written communication

Attention to detail

Conflict resolution

Tools

Microsoft Teams

Excel

Word

PowerPoint

CRM

Wrike

Learning Management System

Job description

Sales Training is responsible for supporting learning experiences that increases key competency across the function and drives desired behavior changes. It is housed in the Sales Training team who is responsible for enhancing and executing training solutions that drive direct business impact across the Milwaukee Sales Organization.

The Sales Training - Specialist II is responsible for supporting learning experiences that increases key competency across the function and drives desired behavior changes. It is housed in the Sales Training team who is responsible for enhancing and executing training solutions that drive direct business impact across the Milwaukee Sales Organization.

Duties and Responsibilities

• Supports critical training programs and solutions for the Milwaukee Sales Organization, focused on product training, onboarding, and early career experiences
• Identify opportunities to improve existing training solutions.
• Facilitate and/or lead courseload of sales training, including New Hire Jump Start, Red Culture Weeks, and train-the-trainer events
• Represent Sales Training on key project teams
• Partner with SMEs (Subject Matter Experts) across various functions to support the design and deployment of training solutions based on business needs
• Partner with the T&D Shared Services to track and evaluate programs and courses
• Supports needs analyses for key audiences
• Supports learning plans and content in the Learning Management System

49 Role level requires the following knowledge, skills, and abilities: Knowledge & Application: Develops professional expertise, applies company policies and procedures to resolve a variety of issues. Determines a course of action based on guidelines and modifies processes and methods as required. Complexity & Problem Solving: Works on problems of moderate scope which are often varied and routine where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Applies learned techniques and contributes to analysis and investigation to solve problems. Normally receives little instruction on day-to-day work, general instructions on new assignments. Collaboration & Interaction: Builds productive internal/external working relationships to resolve mutual problems by collaborating on procedures or transactions. Focuses on providing standard professional advice and creating initial reports/analyzes for review by experienced team professionals.

Culture Expectations

Our Culture has long been shaped by "Cultural Expectations" that guide how we work, collaborate, set goals, and deliver results. These Expectations have been instrumental in making Milwaukee Tool a great place to work and the leader in the industry.

• User Focused, Solution Driven
• Candid
• Extreme Ownership
• Disruptive Mindset
• Speed, Agility and Urgency
• One Team Mentality

Education and Experience Requirements

1. Level 2: Two (2) to five (5) years' experience in relevant work is optimal for success in the role (Training & Development, Sales, Marketing, Business, or relevant experience)
2. Proficient interpersonal, customer service, problem-solving, verbal, and written communication, attention to detail and conflict-resolution skills.
3. Skilled in Microsoft Office Suite – Microsoft Teams, Excel, Word, and PowerPoint
4. Experience using a content management system (i.e. CRM, Wrike, Learning Management System)
5. Advanced English Milwaukee Tool is an equal opportunity employer. TTI is an equal opportunity employer. TTI is a world-class leader in design, manufacturing and marketing of Power Tools, Hand Tools, Outdoor Power Equipment, and Floor Care and Appliances for consumers, professional and industrial users in the home improvement, repair and construction industries.

TTI was founded by Mr. Horst Julius Pudwill and Prof. Roy Chi Ping Chung BBS JP in 1985, yet the history of TTI's unique and growing portfolio of world-famous brands stretches back at least one hundred and fifty years. Through a clear and consistent strategy of acquiring and developing established brands, TTI has grown to become a clear market leader in power tools, outdoor power equipment, hand tools and floor care appliances worldwide. TTI is proud of its own history, and proud, too, of the huge legacy of tradition and excellence that we have inherited from the brands that make up our Company today. TTI actively promotes a strong corporate culture of respect and ethical integrity. Our Values are our beliefs, principles and standards that do not change over time. Values are the resources we draw on when asked to make decisions. They form the groundwork for our ethical behavior. All that we do at TTI must be consistent with the values to which we subscribe.