Mobile Operations Technician

KeyMe Locksmiths

Fort Myers (FL)

On-site

USD 2,066,000 - 3,857,000

Full time

14 days+

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Benefits offered by this job

Competitive hourly pay plus uncapped commission

Health, dental, and vision insurance

401(k) plan with match

PTO

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Basic life and AD&D insurance

FSA

HSA

Life and AD&D insurance

Job summary

A leading locksmith service provider in Fort Myers is seeking a Sales Technician. This hybrid role combines sales and hands-on automotive key programming. The ideal candidate is outgoing, enjoys engaging with customers, and is passionate about cars. Full training is provided. The role offers competitive pay, opportunities for growth, and various benefits including health insurance and a 401(k) plan.

Qualifications

Enthusiastic and outgoing in customer interactions.
Able to lift up to 50 lbs and stand for long periods.
Dependable and able to work independently.
Able to lift up to 50 lbs and stand for extended periods of time.

Responsibilities

Engage customers to promote key duplication services.
Educate customers about the duplication process.
Cut, clone, and program automotive keys and fobs.
Maintain tools and equipment in working condition.
Manage the customer experience from greeting to handoff.

Skills

Customer engagement

Technical troubleshooting

Punctuality

Strong communication

Comfortable with hands-on work

Education

High school diploma or GED

Tools

Tablets

Key cutting machines

Job description

KeyMe Locksmiths is an exciting company disrupting the $12B locksmith industry through its robotics technology, retail footprint and nationwide locksmith network. KeyMe Locksmiths leads the industry in both customer experience and technological innovation, consistently setting new standards for service excellence and reliability.

KeyMe Locksmiths operates more than 7,000 fully automated self-service key duplication kiosks that can be found in major retailers across the country including Walmart, Kroger, Albertsons, 7-Eleven, Menards, and many others. Via AI and robotics, KeyMe Locksmiths allows users to store, share, and duplicate their physical keys and RFID cards at the kiosks. Additionally, KeyMe Locksmiths operates the largest nationwide marketplace for residential and commercial locksmith services offering customers a one‑stop solution for all their locksmith needs ranging from lockouts, vehicle keys, home, commercial and custom jobs.

We’re committed to providing a diverse, equitable and inclusive workplace where team members from all backgrounds, ethnicities, cultures, and experiences feel welcome and thrive. KeyMe Locksmiths does not discriminate against qualified applicants or employees with respect to any terms or conditions of employment on account of any characteristic protected by state or federal law or local ordinance.

Are you an automotive enthusiast who is also high‑energy and loves interacting with people?

We’re seeking a Sales Technician to join our team. This unique hybrid role combines the excitement of sales with hands‑on automotive technical work. You will be the face of KeyMe, engaging with customers to promote our services while also performing the technical task of cutting and programming car keys.

No prior key programming experience? No problem. We provide full training for the right candidate. However, a passion for cars and a strong automotive background are essential.

What You’ll Be Doing

Customer Engagement: Proactively approach customers to introduce them to KeyMe's on‑the‑spot car key duplication service.
Consultative Selling: Educate customers on the benefits of our service, explaining the key duplication process clearly to build trust and close sales.
Brand Promotion: Utilize promotional materials and giveaways to generate excitement and interest in KeyMe's services.
Customer Experience: Manage the entire customer journey from the initial greeting to the final handoff of the new key, ensuring a positive experience.
Automotive Service: Cut, clone, and program automotive keys, fobs, and remotes for a wide variety of vehicle makes and models (training provided).
Technical Troubleshooting: Diagnose and resolve basic key cutting or programming issues in real‑time.
Quality Assurance: Test all completed keys for accuracy and functionality prior to customer handoff.
Van & Equipment Maintenance: Assist with daily van setup and maintain tools, machines, and inventory in proper working condition.

Qualifications

Enthusiastic, outgoing, and comfortable striking up conversations with strangers in a fast‑paced retail environment.
Comfortable working with your hands, using tablets/mobile apps, and learning new technical skills.
Dependable, punctual, and able to work independently.
Requirements:
- High school diploma or GED required.
- Valid driver’s license and clean driving record.
- Able to work a Wednesday–Sunday schedule (off Monday & Tuesday).
- Able to lift up to 50 lbs and stand for extended periods of time.
- Must pass a background check.
- Willing to travel around the Orlando area.
Prior Key Programming Experience not required, but a plus: Candidates who already possess professional experience cutting and programming automotive keys will be eligible for a higher starting pay rate.
Automotive Background not required, but a plus: Strong interest in cars, experience in the automotive industry (parts, service, sales), or general familiarity with different vehicle makes and models.