Sales Team Lead (PT) - Columbus

Palmetto Moon; Columbus (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

Palmetto Moon in Columbus, GA is seeking a part-time Sales Team Lead to support the Store Sales Manager, drive sales, and deliver exceptional customer service daily.

Lead by example, coach team members, handle opening/closing tasks, and maintain product knowledge and visual merchandising to create a premium shopping experience.

This role rewards leadership, teamwork, and a hands-on approach to store operations.

Qualifications

• Previous experience in a retail or sales environment.
• Shown leadership and delegation skills with accountability.
• Confident, proactive and willing to take on challenges.
• Ability to multi-task and adapt to changing priorities.
• Strong verbal communication and the ability to convey information clearly.
• Ability to read key reporting and learn the POS system.
• Physical ability to bend, lift and stand; lift up to 50 lbs.

Responsibilities

• Assist Store Sales Manager in achieving sales goals and drive performance.
• Perform Manager on Duty (MOD) shifts to monitor and motivate the team.
• Provide exceptional customer service, resolve issues, and coach staff.
• Train team to meet customer service standards and drive sales.
• Lead the team, adjust priorities, and coach on the floor.
• Maintain product knowledge and merchandising standards.
• Follow shared responsibilities and adapt to business needs as required.
• Open/close procedures, cash handling and store safety.

Skills

Leadership

Communication

Decision making

Customer service

Team motivation

Multi-tasking

Coaching

Tools

POS system

Job description

Sales Team Lead (PT) - Columbus# Sales Team Lead (PT) - ColumbusHot JobColumbus 056 - Columbus, GA 31909## OverviewPosition TypePart Time## DescriptionPalmetto Moon is a rapidly growing specialty apparel, accessories, home and gifts retailer celebrating the Southern lifestyle. A company that is Southern at heart, Palmetto Moon’s focus is on relentless customer service and a premium assortment, with stores carrying countless affordable gifts and a wide selection of collegiate gear and lifestyle brands, including Vineyard Vines, YETI, Chubbies, Southern Marsh, Simply Southern, Hey Dude, Old Row, Costa, Rainbow Sandals and many more.**Position Title: SALES TEAM LEAD****ROLE SUMMARY:**A Sales Team Lead is responsible for supporting the Store Sales Manager with driving sales, execution of operation functions, and ensuring excellent customer service is being delivered. This position will play a pivotal role in day-to-day operations by providing leadership, guidance, and operational support to the team.All Sales Team Leads, regardless of specified or assigned Departments of Responsibility, will be accountable for supporting a set of Shared Responsibilities. These responsibilities are specific to the day-to-day job functions and focus on driving sales results.**Duties/Responsibilities:**1. **Sales Performance** * Assist Store Sales Manager in achieving sales goals and objectives through effective leadership * Perform Manager on Duty (MOD) shifts as scheduled to monitor and motivate team * Hold self and others to actively participate in sales driving activities (customer engagement, sales contests, learning product knowledge, etc.)2. **Customer Service** * Provide exceptional customer service by engaging with every customer, equipping yourself with appropriate product knowledge, answering customer inquiries, and resolving issues * Train and coach team to offer expected level of customer service in order to drive sale performance * Handling customer complaints professionally, striving to resolve them promptly and satisfactorily3. **Team Leadership** * Assist in holding team accountable for performance expectations, specifically during Manager on Duty shifts * Motivate and inspire the team to achieve sales targets, deliver excellent customer service, and drive company initiatives * Adjust team priorities to meet goals and company/store initiatives * Offer on the spot coaching to team members in order to correct actions or offer training * Communicate employee concerns to the appropriate leadership within a timely manner4. **Product Knowledge & Visual Merchandising** * Remain updated on key sales drives (top styles, hot buys, new product, etc.). Know where to find resources regarding product knowledge for personal use and to train and lead team. * Train team members on merchandise features and selling techniques * Ensure merchandise is displayed in accordance with visual merchandising standards and company guidelines.5. **Departments of Responsibilities** * Clear understanding and strong execution of Shared Responsibilities in conjunction with assigned department of responsibility * Willingness and flexibility to perform or change departments of responsibilities as dictated by business needs or as part of personal development1. **General Leadership Responsibilities** * Hold self and team to company policies, appropriate addressing behavior according to specific role * Drive workplace safety with team including: safe working practices, strong and updated knowledge on emergency procedures, prompt response and reporting to customer/employee accidents, adhering to company policies regarding business scams. * Perform opening/closing procedures. Performing accurate safe and register counts; ensure nightly deposits are correct; maintain a secured building outside of working hours; prep team tasks, communication, and zoning as necessary; ensure store is recovered nightly. * Drive compliance for local, state, and federal laws including: state specific minor compliance, OSHA safety standards, timekeeping requirements, and more## Qualifications**Required Skills/Abilities*** Previous experience in a retail or sales environment* Shown leadership and delegation skills along with proven ability to hold team members accountable* Confident, proactive and willingness to take on workplace challenges* Ability to multi-task and change priorities as necessary* Strong verbal communication, and the ability to convey important information clearly and effectively* Quick decision-making and problem-solving abilities, specifically in terms of customer service* Ability to read key reporting and learn company POS system with standard training **Physical Requirements*** Ability to bend, twist, stoop, stand for extended periods of time* Ability to lift/carry materials up to 50 lbs. with or without reasonable accommodations