Sales Team Lead

Fleet Farm; United States; In loco; USD 45.000 - 60.000; Tempo pieno

Descrizione del lavoro

Fleet Farm is seeking a Sales Team Lead to provide an exceptional customer experience through trip assurance, merchandising expertise, and strong product knowledge. The role emphasizes training and guiding Team Members, executing planograms, and promoting loyalty programs.

The position requires flexibility for varied shifts and prior retail or leadership experience. Fleet Farm supports Equal Employment Opportunity and accommodations where needed.

Competenze

• Requires proven leadership and ability to coach a team.
• Demonstrates strong customer service focus.
• Experience with in-aisle service and product knowledge.
• Ability to read and implement planograms and floor resets.
• Proven ability to multi-task in a fast-paced environment.
• Flexibility to work varied shifts including days/nights/weekends/holidays.
• Commitment to Fleet Farm's equal employment opportunity policy.

Mansioni

• Train, develop, and lead Team Members within the assigned zone.
• Assign and prioritize daily merchandising needs and ensure execution.
• Provide in-aisle customer service and positive shopping experience.
• Ensure proper product facing and zone recovery.
• Execute price changes and tabloid set processes consistently.
• Coordinate floor merchandising resets with the team and project coordinator.
• Interpret planograms and meet deadlines for in-store displays.
• Promote Fleet Farm loyalty program and other initiatives.

Conoscenze

Team leadership

Customer service

Merchandising

Planograms

Training

Formazione

High School Diploma

Descrizione del lavoro

Do you enjoy serving customers, mentoring others, and impacting processes to ensure customers are receiving the best possible service? Do you have a positive attitude and love interacting with people? If so, this opportunity is for you!

The Sales Team Lead is responsible for providing an exceptional customer experience through trip assurance, visual merchandising, and excellent product knowledge.

Job duties:

• Train, develop, and lead Team Members within assigned zone.
• Responsible for assigning, prioritizing, and executing daily merchandising needs.
• Responsible for in-aisle customer service and experience.
• Responsible to ensure proper facing of products and general recovery of zone.
• Responsible for the consistent execution of price changes and tabloid set processes.
• Coordinate with the Resets and Project Coordinator for all floor merchandising resets and off shelf changes.
• Read and implement planograms based on established deadlines.
• Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives.

Job Requirements:

• High School Diploma or GED preferred.
• Ability to work a flexible schedule, including days, nights, weekends, and holidays is required.
• 1-3 years of previous related retail or leadership experience preferred.
• Proven ability to lead, coach, and build relationships in a fast paced environment.
• Must be able to direct and motivate a diverse population that includes full-time and part-time team members.
• Demonstrated ability to act decisively and implement solutions.
• Demonstrated ability to multi-task and respond flexibly in a quick changing environment.

Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.